2024
Chivukula, Shruthi Sai; Gray, Colin M
Quant-Ethico: An Approach to Quantifying and Interpreting Ethical Decision Making Proceedings Article
In: Gray, Colin (Ed.): DRS2024: Boston, Design Research Society, 2024.
Abstract | Links | BibTeX | Tags: Design Theory, Ethics and Values, Research Methods
@inproceedings{Chivukula2024-sj,
title = {Quant-Ethico: An Approach to Quantifying and Interpreting Ethical Decision Making},
author = {Shruthi Sai Chivukula and Colin M Gray},
editor = {Colin Gray},
url = {http://dx.doi.org/10.21606/drs.2024.223
https://colingray.me/wp-content/uploads/2024/03/2024_ChivukulaGray_DRS_QuantEthico.pdf},
doi = {10.21606/drs.2024.223},
year = {2024},
date = {2024-06-01},
urldate = {2024-06-01},
booktitle = {DRS2024: Boston},
publisher = {Design Research Society},
abstract = {Design researchers have previously sought to describe, model,
and represent the cognitive processes of designers. In parallel,
researchers in HCI and STS have identified a range of frameworks
to describe the ethical and value-related char-acter of design
activity. We have identified a productive gap between these two
sets of literature—namely, the role of analytic methods in
describing ethical de-cision-making as one aspect of design
complexity. In this paper, we describe and explore an approach
for quantifying the ethical character of design decision-making,
building upon existing critical approaches from HCI and STS
literature. Through a series of visualizations at varying
temporal scales and numbers of inter-locutors, we seek to
describe the ethical complexity of design activity, grounded in
a set of ethically focused lab protocol studies. We describe the
implications of our approach for mixed methods researchers,
including the role of quantitative methods in describing
temporal aspects of ethical design complexity.},
keywords = {Design Theory, Ethics and Values, Research Methods},
pubstate = {published},
tppubtype = {inproceedings}
}
Design researchers have previously sought to describe, model,
and represent the cognitive processes of designers. In parallel,
researchers in HCI and STS have identified a range of frameworks
to describe the ethical and value-related char-acter of design
activity. We have identified a productive gap between these two
sets of literature—namely, the role of analytic methods in
describing ethical de-cision-making as one aspect of design
complexity. In this paper, we describe and explore an approach
for quantifying the ethical character of design decision-making,
building upon existing critical approaches from HCI and STS
literature. Through a series of visualizations at varying
temporal scales and numbers of inter-locutors, we seek to
describe the ethical complexity of design activity, grounded in
a set of ethically focused lab protocol studies. We describe the
implications of our approach for mixed methods researchers,
including the role of quantitative methods in describing
temporal aspects of ethical design complexity.
and represent the cognitive processes of designers. In parallel,
researchers in HCI and STS have identified a range of frameworks
to describe the ethical and value-related char-acter of design
activity. We have identified a productive gap between these two
sets of literature—namely, the role of analytic methods in
describing ethical de-cision-making as one aspect of design
complexity. In this paper, we describe and explore an approach
for quantifying the ethical character of design decision-making,
building upon existing critical approaches from HCI and STS
literature. Through a series of visualizations at varying
temporal scales and numbers of inter-locutors, we seek to
describe the ethical complexity of design activity, grounded in
a set of ethically focused lab protocol studies. We describe the
implications of our approach for mixed methods researchers,
including the role of quantitative methods in describing
temporal aspects of ethical design complexity.
Chivukula, Shruthi Sai; Gray, Colin M
Envisioning Transformation Structures to Support Ethical Mediation Practices Proceedings Article
In: Proceedings of the Design Research Society, Design Research Society, 2024.
Abstract | Links | BibTeX | Tags: Design Methods, Ethics and Values, Practice-Led Research, UX Practice
@inproceedings{Chivukula2024-dd,
title = {Envisioning Transformation Structures to Support Ethical Mediation Practices},
author = {Shruthi Sai Chivukula and Colin M Gray},
url = {http://dx.doi.org/10.21606/drs.2024.178
https://colingray.me/wp-content/uploads/2024/04/2024_ChivukulaGray_DRS_TransformationStructures.pdf},
doi = {10.21606/drs.2024.178},
year = {2024},
date = {2024-06-01},
urldate = {2024-06-01},
booktitle = {Proceedings of the Design Research Society},
publisher = {Design Research Society},
abstract = {Ethics is complex and situated, involving many stakeholders that
impact the design of technology systems. Numerous methods and
tools have been proposed to enable practitioners to address
ethical issues in the workplace. However, little work has
described how designers themselves understand and seek to
respond to that ethical complexity. In this short paper, we
present five transformation structures that visually and
relationally depict how ethics might be addressed in a workplace
setting. We base these structures on analysis of plans that 39
practitioners and students created in a co-design workshop to
address an ethical concern in their job role. We evaluated the
diagrams of these workshop plans and identified five different
types of structures that could lead to potential transformation
of ethical practices: parallel, linear, top-down, loopy, and
gordian. We identify how these transformation structures
differently inscribe expectations of ethical mediation and
action, leading to opportunities for further support of ethical
practices by practitioners.},
keywords = {Design Methods, Ethics and Values, Practice-Led Research, UX Practice},
pubstate = {published},
tppubtype = {inproceedings}
}
Ethics is complex and situated, involving many stakeholders that
impact the design of technology systems. Numerous methods and
tools have been proposed to enable practitioners to address
ethical issues in the workplace. However, little work has
described how designers themselves understand and seek to
respond to that ethical complexity. In this short paper, we
present five transformation structures that visually and
relationally depict how ethics might be addressed in a workplace
setting. We base these structures on analysis of plans that 39
practitioners and students created in a co-design workshop to
address an ethical concern in their job role. We evaluated the
diagrams of these workshop plans and identified five different
types of structures that could lead to potential transformation
of ethical practices: parallel, linear, top-down, loopy, and
gordian. We identify how these transformation structures
differently inscribe expectations of ethical mediation and
action, leading to opportunities for further support of ethical
practices by practitioners.
impact the design of technology systems. Numerous methods and
tools have been proposed to enable practitioners to address
ethical issues in the workplace. However, little work has
described how designers themselves understand and seek to
respond to that ethical complexity. In this short paper, we
present five transformation structures that visually and
relationally depict how ethics might be addressed in a workplace
setting. We base these structures on analysis of plans that 39
practitioners and students created in a co-design workshop to
address an ethical concern in their job role. We evaluated the
diagrams of these workshop plans and identified five different
types of structures that could lead to potential transformation
of ethical practices: parallel, linear, top-down, loopy, and
gordian. We identify how these transformation structures
differently inscribe expectations of ethical mediation and
action, leading to opportunities for further support of ethical
practices by practitioners.
Gray, Colin M; Gunawan, Johanna; Schäfer, René; Bielova, Nataliia; Chamorro, Lorena Sánchez; Seaborn, Katie; Mildner, Thomas; Sandhaus, Hauke
Mobilizing Research and Regulatory Action on Dark Patterns and Deceptive Design Practices Proceedings Article Forthcoming
In: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems (CHI EA '24), Forthcoming.
Links | BibTeX | Tags: Dark Patterns, Legal and Policy Perspectives, Regulation
@inproceedings{Gray2024-lo,
title = {Mobilizing Research and Regulatory Action on Dark Patterns and Deceptive Design Practices},
author = {Colin M Gray and Johanna Gunawan and René Schäfer and Nataliia Bielova and Lorena Sánchez Chamorro and Katie Seaborn and Thomas Mildner and Hauke Sandhaus},
url = {http://dx.doi.org/10.1145/3613905.3636310
https://colingray.me/wp-content/uploads/2023/12/2024_Grayetal_CHI_DarkPatternsWorkshop.pdf},
doi = {10.1145/3613905.3636310},
year = {2024},
date = {2024-05-01},
urldate = {2024-05-01},
booktitle = {Extended Abstracts of the CHI Conference on Human Factors in
Computing Systems (CHI EA '24)},
keywords = {Dark Patterns, Legal and Policy Perspectives, Regulation},
pubstate = {forthcoming},
tppubtype = {inproceedings}
}
Gray, Colin M; Obi, Ike; Chivukula, Shruthi Sai; Li, Ziqing; Carlock, Thomas; Will, Matthew; Pivonka, Anne C; Johns, Janna; Rigsbee, Brookley; Menon, Ambika R; Bharadwaj, Aayushi
Building an Ethics-Focused Action Plan: Roles, Process Moves, and Trajectories Proceedings Article Forthcoming
In: CHI'24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems, ACM Press, Forthcoming.
Abstract | Links | BibTeX | Tags: Design Judgment, Design Knowledge, Design Methods, Design Theory, Ethics and Values, Practice-Led Research
@inproceedings{Gray2024-pt,
title = {Building an Ethics-Focused Action Plan: Roles, Process Moves, and Trajectories},
author = {Colin M Gray and Ike Obi and Shruthi Sai Chivukula and Ziqing Li and Thomas Carlock and Matthew Will and Anne C Pivonka and Janna Johns and Brookley Rigsbee and Ambika R Menon and Aayushi Bharadwaj},
url = {https://colingray.me/wp-content/uploads/2024/02/2024_Grayetal_CHI_EthicsFocusedActionPlan.pdf},
doi = {10.1145/3613904.3642302},
year = {2024},
date = {2024-05-01},
urldate = {2024-05-01},
booktitle = {CHI'24: Proceedings of the 2024 CHI Conference on Human
Factors in Computing Systems},
publisher = {ACM Press},
abstract = {Design and technology practitioners are increasingly aware of
the ethical impact of their work practices, desiring tools to
support their ethical awareness across a range of contexts. In
this paper, we report on findings from a series of co-design
workshops with technology and design practitioners that
supported their creation of a bespoke ethics-focused action
plan. Using a qualitative content analysis and thematic analysis
approach, we identified a range of roles and process moves that
practitioners employed and illustrate the interplay of these
elements of practitioners' instrumental judgment through a
series of three cases, which includes evolution of the action
plan itself, the ethical dilemmas or areas of support the action
plan was intended to support, and how the action plan represents
resonance for the practitioner that created it. We conclude with
implications for supporting ethics in socio-technical practice
and opportunities for the further development of ethics-focused
methods that are resonant with the realities of practice.},
keywords = {Design Judgment, Design Knowledge, Design Methods, Design Theory, Ethics and Values, Practice-Led Research},
pubstate = {forthcoming},
tppubtype = {inproceedings}
}
Design and technology practitioners are increasingly aware of
the ethical impact of their work practices, desiring tools to
support their ethical awareness across a range of contexts. In
this paper, we report on findings from a series of co-design
workshops with technology and design practitioners that
supported their creation of a bespoke ethics-focused action
plan. Using a qualitative content analysis and thematic analysis
approach, we identified a range of roles and process moves that
practitioners employed and illustrate the interplay of these
elements of practitioners' instrumental judgment through a
series of three cases, which includes evolution of the action
plan itself, the ethical dilemmas or areas of support the action
plan was intended to support, and how the action plan represents
resonance for the practitioner that created it. We conclude with
implications for supporting ethics in socio-technical practice
and opportunities for the further development of ethics-focused
methods that are resonant with the realities of practice.
the ethical impact of their work practices, desiring tools to
support their ethical awareness across a range of contexts. In
this paper, we report on findings from a series of co-design
workshops with technology and design practitioners that
supported their creation of a bespoke ethics-focused action
plan. Using a qualitative content analysis and thematic analysis
approach, we identified a range of roles and process moves that
practitioners employed and illustrate the interplay of these
elements of practitioners' instrumental judgment through a
series of three cases, which includes evolution of the action
plan itself, the ethical dilemmas or areas of support the action
plan was intended to support, and how the action plan represents
resonance for the practitioner that created it. We conclude with
implications for supporting ethics in socio-technical practice
and opportunities for the further development of ethics-focused
methods that are resonant with the realities of practice.
Gray, Colin M; Santos, Cristiana; Bielova, Nataliia; Mildner, Thomas
An Ontology of Dark Patterns Knowledge: Foundations, Definitions, and a Pathway for Shared Knowledge-Building Proceedings Article Forthcoming
In: CHI'24: Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems, ACM Press, Forthcoming.
Abstract | Links | BibTeX | Tags: Dark Patterns, Legal and Policy Perspectives, Regulation
@inproceedings{Gray2023-yt,
title = {An Ontology of Dark Patterns Knowledge: Foundations, Definitions, and a Pathway for Shared Knowledge-Building},
author = {Colin M Gray and Cristiana Santos and Nataliia Bielova and Thomas Mildner},
url = {https://colingray.me/wp-content/uploads/2024/02/2024_Grayetal_CHI_OntologyDarkPatterns.pdf},
doi = {10.1145/3613904.3642436},
year = {2024},
date = {2024-05-01},
urldate = {2023-09-01},
booktitle = {CHI'24: Proceedings of the 2024 CHI Conference on Human
Factors in Computing Systems},
publisher = {ACM Press},
abstract = {Deceptive and coercive design practices are increasingly used by
companies to extract profit, harvest data, and limit consumer
choice. Dark patterns represent the most common contemporary
amalgamation of these problematic practices, connecting
designers, technologists, scholars, regulators, and legal
professionals in transdisciplinary dialogue. However, a lack of
universally accepted definitions across the academic,
legislative and regulatory space has likely limited the impact
that scholarship on dark patterns might have in supporting
sanctions and evolved design practices. In this paper, we seek
to support the development of a shared language of dark
patterns, harmonizing ten existing regulatory and academic
taxonomies of dark patterns and proposing a three-level ontology
with standardized definitions for 65 synthesized dark patterns
types across low-, meso-, and high-level patterns. We illustrate
how this ontology can support translational research and
regulatory action, including pathways to extend our initial
types through new empirical work and map across application
domains.},
keywords = {Dark Patterns, Legal and Policy Perspectives, Regulation},
pubstate = {forthcoming},
tppubtype = {inproceedings}
}
Deceptive and coercive design practices are increasingly used by
companies to extract profit, harvest data, and limit consumer
choice. Dark patterns represent the most common contemporary
amalgamation of these problematic practices, connecting
designers, technologists, scholars, regulators, and legal
professionals in transdisciplinary dialogue. However, a lack of
universally accepted definitions across the academic,
legislative and regulatory space has likely limited the impact
that scholarship on dark patterns might have in supporting
sanctions and evolved design practices. In this paper, we seek
to support the development of a shared language of dark
patterns, harmonizing ten existing regulatory and academic
taxonomies of dark patterns and proposing a three-level ontology
with standardized definitions for 65 synthesized dark patterns
types across low-, meso-, and high-level patterns. We illustrate
how this ontology can support translational research and
regulatory action, including pathways to extend our initial
types through new empirical work and map across application
domains.
companies to extract profit, harvest data, and limit consumer
choice. Dark patterns represent the most common contemporary
amalgamation of these problematic practices, connecting
designers, technologists, scholars, regulators, and legal
professionals in transdisciplinary dialogue. However, a lack of
universally accepted definitions across the academic,
legislative and regulatory space has likely limited the impact
that scholarship on dark patterns might have in supporting
sanctions and evolved design practices. In this paper, we seek
to support the development of a shared language of dark
patterns, harmonizing ten existing regulatory and academic
taxonomies of dark patterns and proposing a three-level ontology
with standardized definitions for 65 synthesized dark patterns
types across low-, meso-, and high-level patterns. We illustrate
how this ontology can support translational research and
regulatory action, including pathways to extend our initial
types through new empirical work and map across application
domains.
Boling, Elizabeth; Gray, Colin M
Anthony Cerise Book Section
In: Ertmer, Peggy A; Glazewski, Krista D; Koehler, Adrie A; Stefaniak, Jill E (Ed.): The ID CaseBook: Case Studies in Instructional Design, pp. 127–138, Routledge, New York, 2024, ISBN: 9781003354468.
Abstract | Links | BibTeX | Tags: Design Education, Instructional Design, Learning Experience (LX) Design, Studio Pedagogy, Transdisciplinary Education
@incollection{Boling2024-co,
title = {Anthony Cerise},
author = {Elizabeth Boling and Colin M Gray},
editor = {Peggy A Ertmer and Krista D Glazewski and Adrie A Koehler and Jill E Stefaniak},
url = {https://www.taylorfrancis.com/books/9781003354468/chapters/10.4324/9781003354468-12},
doi = {10.4324/9781003354468-12},
isbn = {9781003354468},
year = {2024},
date = {2024-04-01},
urldate = {2024-04-01},
booktitle = {The ID CaseBook: Case Studies in Instructional Design},
pages = {127–138},
publisher = {Routledge},
address = {New York},
abstract = {Hustling across campus at Mid-State University, Anthony Cerise,
an associate professor in the College of Education, juggles his
backpack, his morning coffee in a paper cup, and the agenda he
just printed for a meeting to which he hopes he will not be
late. His scarf is flapping across his face thanks to a stiff
fall breeze, blinding him off and on, but in a stroke of luck he
spots the campus bus in time to flag it down, only spilling a
little coffee as he does so. He sprints up the bus steps and
flops down on a worn vinyl seat just behind the driver, who sees
him on this route between the education and engineering
buildings often enough not to require his campus ID when he
boards. Good thing, too; he doesn't have a hand free to fish his
wallet out of his pocket. It was also fortunate that he caught
the bus, he thinks; it's important to arrive on time today
without having to sprint. This meeting is being held to discuss
issues with the IDP (or, as the dean always states in full, the
Integrated Design Program). Showing up disheveled, let alone
late, would not put him on the right foot. Sure, the program is
a big success—that's the problem, in fact; it has grown so
large and so quickly that he and his colleagues desperately need
to confer on where it is coming apart at the seams. But Anthony
is keenly aware of the tensions which have existed in the
program since the beginning, not to mention those between the
program and the administration right now. As the leader of the
faculty team which designs and implements the program, he works
to keep an even keel and to exude confidence on behalf of them
all. He'd like to maintain that presence. More than that, he
doesn't want to give Roger Went, head of the administrative
steering committee, any reason to carry back to the other deans
an impression that their current growing pains are any worse
than they really are. Despite the ballooning enrollments in IDP,
or perhaps because of them, Anthony knows there are those on
campus who wouldn't mind seeing this program shut down. It is
drawing enrollments away from other majors, including those
currently contributing to the multidisciplinary effort as
partners. Others, he suspects, are eyeing the program as a
candidate for moving online with outsourcing for recruitment and
program management, the idea being that if it is growing as a
campus program, it will surely be a moneymaker online. If he and
his fellow colleagues cannot handle their current growing pains,
he worries that the institutional support they need will be
withdrawn or that the program might be effectively taken out of
their hands.},
keywords = {Design Education, Instructional Design, Learning Experience (LX) Design, Studio Pedagogy, Transdisciplinary Education},
pubstate = {published},
tppubtype = {incollection}
}
Hustling across campus at Mid-State University, Anthony Cerise,
an associate professor in the College of Education, juggles his
backpack, his morning coffee in a paper cup, and the agenda he
just printed for a meeting to which he hopes he will not be
late. His scarf is flapping across his face thanks to a stiff
fall breeze, blinding him off and on, but in a stroke of luck he
spots the campus bus in time to flag it down, only spilling a
little coffee as he does so. He sprints up the bus steps and
flops down on a worn vinyl seat just behind the driver, who sees
him on this route between the education and engineering
buildings often enough not to require his campus ID when he
boards. Good thing, too; he doesn't have a hand free to fish his
wallet out of his pocket. It was also fortunate that he caught
the bus, he thinks; it's important to arrive on time today
without having to sprint. This meeting is being held to discuss
issues with the IDP (or, as the dean always states in full, the
Integrated Design Program). Showing up disheveled, let alone
late, would not put him on the right foot. Sure, the program is
a big success—that's the problem, in fact; it has grown so
large and so quickly that he and his colleagues desperately need
to confer on where it is coming apart at the seams. But Anthony
is keenly aware of the tensions which have existed in the
program since the beginning, not to mention those between the
program and the administration right now. As the leader of the
faculty team which designs and implements the program, he works
to keep an even keel and to exude confidence on behalf of them
all. He'd like to maintain that presence. More than that, he
doesn't want to give Roger Went, head of the administrative
steering committee, any reason to carry back to the other deans
an impression that their current growing pains are any worse
than they really are. Despite the ballooning enrollments in IDP,
or perhaps because of them, Anthony knows there are those on
campus who wouldn't mind seeing this program shut down. It is
drawing enrollments away from other majors, including those
currently contributing to the multidisciplinary effort as
partners. Others, he suspects, are eyeing the program as a
candidate for moving online with outsourcing for recruitment and
program management, the idea being that if it is growing as a
campus program, it will surely be a moneymaker online. If he and
his fellow colleagues cannot handle their current growing pains,
he worries that the institutional support they need will be
withdrawn or that the program might be effectively taken out of
their hands.
an associate professor in the College of Education, juggles his
backpack, his morning coffee in a paper cup, and the agenda he
just printed for a meeting to which he hopes he will not be
late. His scarf is flapping across his face thanks to a stiff
fall breeze, blinding him off and on, but in a stroke of luck he
spots the campus bus in time to flag it down, only spilling a
little coffee as he does so. He sprints up the bus steps and
flops down on a worn vinyl seat just behind the driver, who sees
him on this route between the education and engineering
buildings often enough not to require his campus ID when he
boards. Good thing, too; he doesn't have a hand free to fish his
wallet out of his pocket. It was also fortunate that he caught
the bus, he thinks; it's important to arrive on time today
without having to sprint. This meeting is being held to discuss
issues with the IDP (or, as the dean always states in full, the
Integrated Design Program). Showing up disheveled, let alone
late, would not put him on the right foot. Sure, the program is
a big success—that's the problem, in fact; it has grown so
large and so quickly that he and his colleagues desperately need
to confer on where it is coming apart at the seams. But Anthony
is keenly aware of the tensions which have existed in the
program since the beginning, not to mention those between the
program and the administration right now. As the leader of the
faculty team which designs and implements the program, he works
to keep an even keel and to exude confidence on behalf of them
all. He'd like to maintain that presence. More than that, he
doesn't want to give Roger Went, head of the administrative
steering committee, any reason to carry back to the other deans
an impression that their current growing pains are any worse
than they really are. Despite the ballooning enrollments in IDP,
or perhaps because of them, Anthony knows there are those on
campus who wouldn't mind seeing this program shut down. It is
drawing enrollments away from other majors, including those
currently contributing to the multidisciplinary effort as
partners. Others, he suspects, are eyeing the program as a
candidate for moving online with outsourcing for recruitment and
program management, the idea being that if it is growing as a
campus program, it will surely be a moneymaker online. If he and
his fellow colleagues cannot handle their current growing pains,
he worries that the institutional support they need will be
withdrawn or that the program might be effectively taken out of
their hands.
Pivonka, Anne C; Makary, Laura; Gray, Colin M
Organizing metaphors for design methods Journal Article
In: International Journal of Technology and Design Education, 2024, ISSN: 1573-1804.
Abstract | Links | BibTeX | Tags: Design Education, Design Knowledge, Design Methods, Ethics and Values, HCI Education, Studio Pedagogy
@article{Pivonka2024-st,
title = {Organizing metaphors for design methods},
author = {Anne C Pivonka and Laura Makary and Colin M Gray},
url = {https://doi.org/10.1007/s10798-024-09880-y},
doi = {10.1007/s10798-024-09880-y},
issn = {1573-1804},
year = {2024},
date = {2024-02-01},
urldate = {2024-02-01},
journal = {International Journal of Technology and Design Education},
abstract = {Design students must develop competence in a wide range of areas
in order to be successful in their future practice. Increasingly,
knowledge of design methods is used to frame both a designer's
repertoire and their overall facility as a designer. However,
there is little research on how students build cognitive schema
in relation to design methods or how these schema relate to
specific patterns of engagement as developing designers. In this
paper, we report a multiple case study, capturing the experiences
of four advanced undergraduate students enrolled in a User
Experience (UX) design program at a large research-intensive
institution. Through reflexive thematic analysis on our interview
study outcomes, we describe the wide variety of metaphors that
these students used to organize and frame their understanding of
design methods, including both principles they used to consider
methods as knowledge, and the ways in which they felt these
organizing principles impacted their practice of design. We
conclude with recommendations for further research on the uptake
of methods-focused competence in design education and practice.},
keywords = {Design Education, Design Knowledge, Design Methods, Ethics and Values, HCI Education, Studio Pedagogy},
pubstate = {published},
tppubtype = {article}
}
Design students must develop competence in a wide range of areas
in order to be successful in their future practice. Increasingly,
knowledge of design methods is used to frame both a designer's
repertoire and their overall facility as a designer. However,
there is little research on how students build cognitive schema
in relation to design methods or how these schema relate to
specific patterns of engagement as developing designers. In this
paper, we report a multiple case study, capturing the experiences
of four advanced undergraduate students enrolled in a User
Experience (UX) design program at a large research-intensive
institution. Through reflexive thematic analysis on our interview
study outcomes, we describe the wide variety of metaphors that
these students used to organize and frame their understanding of
design methods, including both principles they used to consider
methods as knowledge, and the ways in which they felt these
organizing principles impacted their practice of design. We
conclude with recommendations for further research on the uptake
of methods-focused competence in design education and practice.
in order to be successful in their future practice. Increasingly,
knowledge of design methods is used to frame both a designer's
repertoire and their overall facility as a designer. However,
there is little research on how students build cognitive schema
in relation to design methods or how these schema relate to
specific patterns of engagement as developing designers. In this
paper, we report a multiple case study, capturing the experiences
of four advanced undergraduate students enrolled in a User
Experience (UX) design program at a large research-intensive
institution. Through reflexive thematic analysis on our interview
study outcomes, we describe the wide variety of metaphors that
these students used to organize and frame their understanding of
design methods, including both principles they used to consider
methods as knowledge, and the ways in which they felt these
organizing principles impacted their practice of design. We
conclude with recommendations for further research on the uptake
of methods-focused competence in design education and practice.
Gray, Colin M; Chivukula, Shruthi Sai; Johns, Janna; Will, Matthew; Obi, Ikechukwu; Li, Ziqing
Languaging Ethics in Technology Practice Journal Article
In: Journal of Responsible Computing, 2024.
Abstract | Links | BibTeX | Tags: Design Theory, Ethics and Values, Legal and Policy Perspectives, Practice-Led Research, Regulation, UX Practice
@article{Gray2024-mf,
title = {Languaging Ethics in Technology Practice},
author = {Colin M Gray and Shruthi Sai Chivukula and Janna Johns and Matthew Will and Ikechukwu Obi and Ziqing Li},
url = {https://colingray.me/2024_grayetal_jrc_languagingethics/},
doi = {10.1145/3656468},
year = {2024},
date = {2024-01-01},
urldate = {2024-01-01},
journal = {Journal of Responsible Computing},
abstract = {Ethics as embodied by technology practitioners resists simple
definition, particularly as it relates to the interplay of
identity, organizational, and professional complexity. In this
paper we use the linguistic notion of languaging as an analytic
lens to describe how technology and design practitioners
negotiate their conception of ethics as they reflect upon their
everyday work. We engaged twelve practitioners in individual
co-creation workshops, encouraging them to reflect on their
ethical role in their everyday work through a series of
generative and evaluative activities. We analyzed these data to
identify how each practitioner reasoned about ethics through
language and artifacts, finding that practitioners used a range
of rhetorical tropes to describe their ethical commitments and
beliefs in ways that were complex and sometimes contradictory.
Across three cases, we describe how ethics was negotiated through
language across three key zones of ecological emergence: the
practitioner's ``core'' beliefs about ethics, internal and
external ecological elements that shaped or mediated these core
beliefs, and the ultimate boundaries they reported refusing to
cross. Building on these findings, we describe how the languaging
of ethics reveals opportunities to definitionally and practically
engage with ethics in technology ethics research, practice, and
education.},
keywords = {Design Theory, Ethics and Values, Legal and Policy Perspectives, Practice-Led Research, Regulation, UX Practice},
pubstate = {published},
tppubtype = {article}
}
Ethics as embodied by technology practitioners resists simple
definition, particularly as it relates to the interplay of
identity, organizational, and professional complexity. In this
paper we use the linguistic notion of languaging as an analytic
lens to describe how technology and design practitioners
negotiate their conception of ethics as they reflect upon their
everyday work. We engaged twelve practitioners in individual
co-creation workshops, encouraging them to reflect on their
ethical role in their everyday work through a series of
generative and evaluative activities. We analyzed these data to
identify how each practitioner reasoned about ethics through
language and artifacts, finding that practitioners used a range
of rhetorical tropes to describe their ethical commitments and
beliefs in ways that were complex and sometimes contradictory.
Across three cases, we describe how ethics was negotiated through
language across three key zones of ecological emergence: the
practitioner's ``core'' beliefs about ethics, internal and
external ecological elements that shaped or mediated these core
beliefs, and the ultimate boundaries they reported refusing to
cross. Building on these findings, we describe how the languaging
of ethics reveals opportunities to definitionally and practically
engage with ethics in technology ethics research, practice, and
education.
definition, particularly as it relates to the interplay of
identity, organizational, and professional complexity. In this
paper we use the linguistic notion of languaging as an analytic
lens to describe how technology and design practitioners
negotiate their conception of ethics as they reflect upon their
everyday work. We engaged twelve practitioners in individual
co-creation workshops, encouraging them to reflect on their
ethical role in their everyday work through a series of
generative and evaluative activities. We analyzed these data to
identify how each practitioner reasoned about ethics through
language and artifacts, finding that practitioners used a range
of rhetorical tropes to describe their ethical commitments and
beliefs in ways that were complex and sometimes contradictory.
Across three cases, we describe how ethics was negotiated through
language across three key zones of ecological emergence: the
practitioner's ``core'' beliefs about ethics, internal and
external ecological elements that shaped or mediated these core
beliefs, and the ultimate boundaries they reported refusing to
cross. Building on these findings, we describe how the languaging
of ethics reveals opportunities to definitionally and practically
engage with ethics in technology ethics research, practice, and
education.
2023
Gray, Colin M
Instructional designers as ethical mediators Book Section
In: Moore, Stephanie L; Dousay, Tonia A (Ed.): Learning and Instructional Design Technology in the Mirror: Integrating Ethics and Social Responsibility into Research and Practice, 2023.
Links | BibTeX | Tags: Ethics and Values, Instructional Design
@incollection{Gray2023-bd,
title = {Instructional designers as ethical mediators},
author = {Colin M Gray},
editor = {Stephanie L Moore and Tonia A Dousay},
url = {https://edtechbooks.org/applied_ethics_idt/ethical_mediators},
year = {2023},
date = {2023-11-01},
urldate = {2023-01-01},
booktitle = {Learning and Instructional Design Technology in the Mirror:
Integrating Ethics and Social Responsibility into Research and
Practice},
keywords = {Ethics and Values, Instructional Design},
pubstate = {published},
tppubtype = {incollection}
}
Gray, Colin M; Boling, Elizabeth
Learning Experience Design in the light of design knowledge and philosophy Journal Article
In: The Journal of Applied Instructional Design, vol. 12, iss. 3, pp. 217–226, 2023.
Abstract | Links | BibTeX | Tags: Design Knowledge, Design Theory, Instructional Design, Learning Experience (LX) Design
@article{Gray2023-cv,
title = {Learning Experience Design in the light of design knowledge and philosophy},
author = {Colin M Gray and Elizabeth Boling},
url = {https://edtechbooks.org/jaid_12_3/LXD_design_knowledge_and_philosophy},
doi = {10.59668/515.12901},
year = {2023},
date = {2023-09-23},
urldate = {2023-01-01},
journal = {The Journal of Applied Instructional Design},
volume = {12},
issue = {3},
pages = {217–226},
publisher = {EdTech Books},
abstract = {Instructional design has been dominated by a philosophy focused
on efficiency, effectiveness, and appeal. Learning Experience
Design (LXD), emerging recently, offers a different set of
values with the potential to enhance and evolve the practice of
design for teaching and learning. Using the concepts of
knowledge and philosophy from the literature on design theory,
we challenge the notion that LXD is a discrete new field
separate from instructional design and instead identify LXD as
an alternate philosophy of design. We conclude with the
opportunity to recognize additional philosophies in the field
and consider the impacts of philosophy on knowledge-building
practices.},
keywords = {Design Knowledge, Design Theory, Instructional Design, Learning Experience (LX) Design},
pubstate = {published},
tppubtype = {article}
}
Instructional design has been dominated by a philosophy focused
on efficiency, effectiveness, and appeal. Learning Experience
Design (LXD), emerging recently, offers a different set of
values with the potential to enhance and evolve the practice of
design for teaching and learning. Using the concepts of
knowledge and philosophy from the literature on design theory,
we challenge the notion that LXD is a discrete new field
separate from instructional design and instead identify LXD as
an alternate philosophy of design. We conclude with the
opportunity to recognize additional philosophies in the field
and consider the impacts of philosophy on knowledge-building
practices.
on efficiency, effectiveness, and appeal. Learning Experience
Design (LXD), emerging recently, offers a different set of
values with the potential to enhance and evolve the practice of
design for teaching and learning. Using the concepts of
knowledge and philosophy from the literature on design theory,
we challenge the notion that LXD is a discrete new field
separate from instructional design and instead identify LXD as
an alternate philosophy of design. We conclude with the
opportunity to recognize additional philosophies in the field
and consider the impacts of philosophy on knowledge-building
practices.
Gray, Colin M; Mildner, Thomas; Bielova, Nataliia
Arxiv Preprint, 2023.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Regulation, Research Methods
@unpublished{Gray2023-bs,
title = {Temporal Analysis of Dark Patterns: A Case Study of a User's Odyssey to Conquer Prime Membership Cancellation through the "Iliad Flow"},
author = {Colin M Gray and Thomas Mildner and Nataliia Bielova},
url = {http://arxiv.org/abs/2309.09635},
year = {2023},
date = {2023-09-01},
urldate = {2023-09-01},
abstract = {Dark patterns are ubiquitous in digital systems, impacting
users throughout their journeys on many popular apps and
websites. While substantial efforts from the research
community in the last five years have led to consolidated
taxonomies of dark patterns, including an emerging ontology,
most applications of these descriptors have been focused on
analysis of static images or as isolated pattern types. In
this paper, we present a case study of Amazon Prime's
``Iliad Flow'' to illustrate the interplay of dark patterns
across a user journey, grounded in insights from a US
Federal Trade Commission complaint against the company. We
use this case study to lay the groundwork for a methodology
of Temporal Analysis of Dark Patterns (TADP), including
considerations for characterization of individual dark
patterns across a user journey, combinatorial effects of
multiple dark patterns types, and implications for expert
detection and automated detection.},
howpublished = {Arxiv Preprint},
keywords = {Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Regulation, Research Methods},
pubstate = {published},
tppubtype = {unpublished}
}
Dark patterns are ubiquitous in digital systems, impacting
users throughout their journeys on many popular apps and
websites. While substantial efforts from the research
community in the last five years have led to consolidated
taxonomies of dark patterns, including an emerging ontology,
most applications of these descriptors have been focused on
analysis of static images or as isolated pattern types. In
this paper, we present a case study of Amazon Prime's
``Iliad Flow'' to illustrate the interplay of dark patterns
across a user journey, grounded in insights from a US
Federal Trade Commission complaint against the company. We
use this case study to lay the groundwork for a methodology
of Temporal Analysis of Dark Patterns (TADP), including
considerations for characterization of individual dark
patterns across a user journey, combinatorial effects of
multiple dark patterns types, and implications for expert
detection and automated detection.
users throughout their journeys on many popular apps and
websites. While substantial efforts from the research
community in the last five years have led to consolidated
taxonomies of dark patterns, including an emerging ontology,
most applications of these descriptors have been focused on
analysis of static images or as isolated pattern types. In
this paper, we present a case study of Amazon Prime's
``Iliad Flow'' to illustrate the interplay of dark patterns
across a user journey, grounded in insights from a US
Federal Trade Commission complaint against the company. We
use this case study to lay the groundwork for a methodology
of Temporal Analysis of Dark Patterns (TADP), including
considerations for characterization of individual dark
patterns across a user journey, combinatorial effects of
multiple dark patterns types, and implications for expert
detection and automated detection.
Gray, Colin M; Santos, Cristiana; Bielova, Nataliia; Mildner, Thomas
Arxiv Preprint, 2023.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Regulation
@unpublished{Gray2023-nv,
title = {An Ontology of Dark Patterns Knowledge: Foundations, Definitions, and a Pathway for Shared Knowledge-Building},
author = {Colin M Gray and Cristiana Santos and Nataliia Bielova and Thomas Mildner},
url = {http://arxiv.org/abs/2309.09640},
year = {2023},
date = {2023-09-01},
urldate = {2023-09-01},
abstract = {Deceptive and coercive design practices are increasingly
used by companies to extract profit, harvest data, and limit
consumer choice. Dark patterns represent the most common
contemporary amalgamation of these problematic practices,
connecting designers, technologists, scholars, regulators,
and legal professionals in transdisciplinary dialogue.
However, a lack of universally accepted definitions across
the academic, legislative and regulatory space has likely
limited the impact that scholarship on dark patterns might
have in supporting sanctions and evolved design practices.
In this paper, we seek to support the development of a
shared language of dark patterns, harmonizing ten existing
regulatory and academic taxonomies of dark patterns and
proposing a three-level ontology with standardized
definitions for 65 synthesized dark patterns types across
low-, meso-, and high-level patterns. We illustrate how this
ontology can support translational research and regulatory
action, including pathways to extend our initial types
through new empirical work and map across application
domains.},
howpublished = {Arxiv Preprint},
keywords = {Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Regulation},
pubstate = {published},
tppubtype = {unpublished}
}
Deceptive and coercive design practices are increasingly
used by companies to extract profit, harvest data, and limit
consumer choice. Dark patterns represent the most common
contemporary amalgamation of these problematic practices,
connecting designers, technologists, scholars, regulators,
and legal professionals in transdisciplinary dialogue.
However, a lack of universally accepted definitions across
the academic, legislative and regulatory space has likely
limited the impact that scholarship on dark patterns might
have in supporting sanctions and evolved design practices.
In this paper, we seek to support the development of a
shared language of dark patterns, harmonizing ten existing
regulatory and academic taxonomies of dark patterns and
proposing a three-level ontology with standardized
definitions for 65 synthesized dark patterns types across
low-, meso-, and high-level patterns. We illustrate how this
ontology can support translational research and regulatory
action, including pathways to extend our initial types
through new empirical work and map across application
domains.
used by companies to extract profit, harvest data, and limit
consumer choice. Dark patterns represent the most common
contemporary amalgamation of these problematic practices,
connecting designers, technologists, scholars, regulators,
and legal professionals in transdisciplinary dialogue.
However, a lack of universally accepted definitions across
the academic, legislative and regulatory space has likely
limited the impact that scholarship on dark patterns might
have in supporting sanctions and evolved design practices.
In this paper, we seek to support the development of a
shared language of dark patterns, harmonizing ten existing
regulatory and academic taxonomies of dark patterns and
proposing a three-level ontology with standardized
definitions for 65 synthesized dark patterns types across
low-, meso-, and high-level patterns. We illustrate how this
ontology can support translational research and regulatory
action, including pathways to extend our initial types
through new empirical work and map across application
domains.
Lachheb, Ahmed; Abramenka-Lachheb, Victoria; Moore, Stephanie; Gray, Colin
The role of design ethics in maintaining students' privacy: A call to action to learning designers in higher education Journal Article
In: British journal of educational technology: journal of the Council for Educational Technology, vol. 54, iss. 6, pp. 1653-1670, 2023, ISSN: 0007-1013.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Instructional Design
@article{Lachheb2023-ys,
title = {The role of design ethics in maintaining students' privacy: A call to action to learning designers in higher education},
author = {Ahmed Lachheb and Victoria Abramenka-Lachheb and Stephanie Moore and Colin Gray},
url = {https://doi.org/10.1111/bjet.13382},
doi = {10.1111/bjet.13382},
issn = {0007-1013},
year = {2023},
date = {2023-08-01},
urldate = {2023-08-01},
journal = {British journal of educational technology: journal of the Council for Educational Technology},
volume = {54},
issue = {6},
pages = {1653-1670},
publisher = {John Wiley & Sons, Ltd},
abstract = {Maintaining students' privacy in higher education, an
integral aspect of learning design and technology integration,
is not only a matter of policy and law but also a matter of
design ethics. Similar to faculty educators, learning designers
in higher education play a vital role in maintaining students'
privacy by designing learning experiences that rely on online
technology integration. Like other professional designers, they
need to care for the humans they design for by not producing
designs that infringe on their privacy, thus, not causing harm.
Recognizing that widely used instructional design models are
silent on the topic and do not address ethical considerations
such as privacy, we focus this paper on how design ethics can be
leveraged by learning designers in higher education in a
practical manner, illustrated through authentic examples. We
highlight where the ethical responsibility of learning designers
comes into the foreground when maintaining students' privacy and
well-being, especially in online settings. We outline an
existing ethical decision-making framework and show how learning
designers can use it as a call to action to protect the students
they design for, strengthening their ethical design capacity.
Practitioner notes What is already known about this topic
Existing codes of ethical standards from well-known learning
design organizations call upon learning designers to protect
students' privacy without clear guidance on how to do so. Design
ethics within learning design is often discussed in abstract
ways with principles that are difficult to apply. Most, if not
all, design models that learning design professionals have
learned are either silent on design ethics and/or do not
consider ethics as a valid dimension, thus, making design ethics
mostly excluded from learning design graduate programs.
Practical means for engaging in ethical design practice are
scarce in the field. What this paper adds A call for learning
designers in higher education to maintain and protect students'
privacy and well-being, strengthening their ethical design
capacity. A demonstration of how to use a practical ethical
decision-making framework as a designerly tool in designing for
learning to maintain and protect students' privacy and
well-being. Authentic examples?in the form of vignettes?of
ethical dilemmas/issues that learning designers in higher
education could face, focused on students' privacy.
Methods?using a practical ethical decision-making framework?for
learning design professionals in higher education, grounded in
the philosophy of designers as the guarantors of designs, to be
employed to detect situations where students' privacy and best
interests are at risk. A demonstration of how learning designers
could make stellar design decisions in service to the students
they design for and not to the priorities of other design
stakeholders. Implications for practice and/or policy Higher
education programs/institutions that prepare/employ learning
designers ought to treat the topics of the designer's
responsibility and design ethics more explicitly and practically
as one of the means to maintain and protect students' privacy,
in addition to law and policies. Learning designers in higher
education ought to hold a powerful position in their
professional practice to maintain and protect students' privacy
and well-being, as an important aspect of their ethical design
responsibilities. Learning designers in higher education ought
to adopt a design thinking mindset in order to protect students'
privacy by (1) challenging ideas and assumptions regarding
technology integration in general and (2) detecting what is
known in User Experience (UX) design as "dark patterns" in
online course design.},
keywords = {Dark Patterns, Ethics and Values, Instructional Design},
pubstate = {published},
tppubtype = {article}
}
Maintaining students' privacy in higher education, an
integral aspect of learning design and technology integration,
is not only a matter of policy and law but also a matter of
design ethics. Similar to faculty educators, learning designers
in higher education play a vital role in maintaining students'
privacy by designing learning experiences that rely on online
technology integration. Like other professional designers, they
need to care for the humans they design for by not producing
designs that infringe on their privacy, thus, not causing harm.
Recognizing that widely used instructional design models are
silent on the topic and do not address ethical considerations
such as privacy, we focus this paper on how design ethics can be
leveraged by learning designers in higher education in a
practical manner, illustrated through authentic examples. We
highlight where the ethical responsibility of learning designers
comes into the foreground when maintaining students' privacy and
well-being, especially in online settings. We outline an
existing ethical decision-making framework and show how learning
designers can use it as a call to action to protect the students
they design for, strengthening their ethical design capacity.
Practitioner notes What is already known about this topic
Existing codes of ethical standards from well-known learning
design organizations call upon learning designers to protect
students' privacy without clear guidance on how to do so. Design
ethics within learning design is often discussed in abstract
ways with principles that are difficult to apply. Most, if not
all, design models that learning design professionals have
learned are either silent on design ethics and/or do not
consider ethics as a valid dimension, thus, making design ethics
mostly excluded from learning design graduate programs.
Practical means for engaging in ethical design practice are
scarce in the field. What this paper adds A call for learning
designers in higher education to maintain and protect students'
privacy and well-being, strengthening their ethical design
capacity. A demonstration of how to use a practical ethical
decision-making framework as a designerly tool in designing for
learning to maintain and protect students' privacy and
well-being. Authentic examples?in the form of vignettes?of
ethical dilemmas/issues that learning designers in higher
education could face, focused on students' privacy.
Methods?using a practical ethical decision-making framework?for
learning design professionals in higher education, grounded in
the philosophy of designers as the guarantors of designs, to be
employed to detect situations where students' privacy and best
interests are at risk. A demonstration of how learning designers
could make stellar design decisions in service to the students
they design for and not to the priorities of other design
stakeholders. Implications for practice and/or policy Higher
education programs/institutions that prepare/employ learning
designers ought to treat the topics of the designer's
responsibility and design ethics more explicitly and practically
as one of the means to maintain and protect students' privacy,
in addition to law and policies. Learning designers in higher
education ought to hold a powerful position in their
professional practice to maintain and protect students' privacy
and well-being, as an important aspect of their ethical design
responsibilities. Learning designers in higher education ought
to adopt a design thinking mindset in order to protect students'
privacy by (1) challenging ideas and assumptions regarding
technology integration in general and (2) detecting what is
known in User Experience (UX) design as "dark patterns" in
online course design.
integral aspect of learning design and technology integration,
is not only a matter of policy and law but also a matter of
design ethics. Similar to faculty educators, learning designers
in higher education play a vital role in maintaining students'
privacy by designing learning experiences that rely on online
technology integration. Like other professional designers, they
need to care for the humans they design for by not producing
designs that infringe on their privacy, thus, not causing harm.
Recognizing that widely used instructional design models are
silent on the topic and do not address ethical considerations
such as privacy, we focus this paper on how design ethics can be
leveraged by learning designers in higher education in a
practical manner, illustrated through authentic examples. We
highlight where the ethical responsibility of learning designers
comes into the foreground when maintaining students' privacy and
well-being, especially in online settings. We outline an
existing ethical decision-making framework and show how learning
designers can use it as a call to action to protect the students
they design for, strengthening their ethical design capacity.
Practitioner notes What is already known about this topic
Existing codes of ethical standards from well-known learning
design organizations call upon learning designers to protect
students' privacy without clear guidance on how to do so. Design
ethics within learning design is often discussed in abstract
ways with principles that are difficult to apply. Most, if not
all, design models that learning design professionals have
learned are either silent on design ethics and/or do not
consider ethics as a valid dimension, thus, making design ethics
mostly excluded from learning design graduate programs.
Practical means for engaging in ethical design practice are
scarce in the field. What this paper adds A call for learning
designers in higher education to maintain and protect students'
privacy and well-being, strengthening their ethical design
capacity. A demonstration of how to use a practical ethical
decision-making framework as a designerly tool in designing for
learning to maintain and protect students' privacy and
well-being. Authentic examples?in the form of vignettes?of
ethical dilemmas/issues that learning designers in higher
education could face, focused on students' privacy.
Methods?using a practical ethical decision-making framework?for
learning design professionals in higher education, grounded in
the philosophy of designers as the guarantors of designs, to be
employed to detect situations where students' privacy and best
interests are at risk. A demonstration of how learning designers
could make stellar design decisions in service to the students
they design for and not to the priorities of other design
stakeholders. Implications for practice and/or policy Higher
education programs/institutions that prepare/employ learning
designers ought to treat the topics of the designer's
responsibility and design ethics more explicitly and practically
as one of the means to maintain and protect students' privacy,
in addition to law and policies. Learning designers in higher
education ought to hold a powerful position in their
professional practice to maintain and protect students' privacy
and well-being, as an important aspect of their ethical design
responsibilities. Learning designers in higher education ought
to adopt a design thinking mindset in order to protect students'
privacy by (1) challenging ideas and assumptions regarding
technology integration in general and (2) detecting what is
known in User Experience (UX) design as "dark patterns" in
online course design.
Chivukula, Shruthi Sai; Obi, Ike; Carlock, Thomas; Gray, Colin M
Wrangling Ethical Design Complexity: Dilemmas, Tensions, and Situations Proceedings Article
In: Designing Interactive Systems Conference (DIS Companion '23), 2023.
Links | BibTeX | Tags: Design Knowledge, Ethics and Values, Practice-Led Research
@inproceedings{Chivukula2023-wj,
title = {Wrangling Ethical Design Complexity: Dilemmas, Tensions, and Situations},
author = {Shruthi Sai Chivukula and Ike Obi and Thomas Carlock and Colin M Gray},
url = {http://dx.doi.org/10.1145/3563703.3596632
https://colingray.me/wp-content/uploads/2023/05/2023_Chivukulaetal_DISPWIP_WranglingEthicalDesignComplexity.pdf},
doi = {10.1145/3563703.3596632},
year = {2023},
date = {2023-07-01},
urldate = {2023-07-01},
booktitle = {Designing Interactive Systems Conference (DIS Companion '23)},
keywords = {Design Knowledge, Ethics and Values, Practice-Led Research},
pubstate = {published},
tppubtype = {inproceedings}
}
Gray, Colin M; Chamorro, Lorena Sánchez; Obi, Ike; Duane, Ja-Nae
Mapping the Landscape of Dark Patterns Scholarship: A Systematic Literature Review Proceedings Article
In: Designing Interactive Systems Conference (DIS Companion '23), Ässociation for Computing Machinery, Pittsburgh, PA, USA, 2023.
Links | BibTeX | Tags: Dark Patterns, Legal and Policy Perspectives, Transdisciplinarity
@inproceedings{Gray2023-zc,
title = {Mapping the Landscape of Dark Patterns Scholarship: A Systematic Literature Review},
author = {Colin M Gray and Lorena Sánchez Chamorro and Ike Obi and Ja-Nae Duane},
url = {http://dx.doi.org/10.1145/3563703.3596635
https://colingray.me/wp-content/uploads/2023/05/2023_Grayetal_DISPWIP_DarkPatternsLandscape.pdf},
doi = {10.1145/3563703.3596635},
year = {2023},
date = {2023-07-01},
urldate = {2023-07-01},
booktitle = {Designing Interactive Systems Conference (DIS Companion
'23)},
volume = {1},
publisher = {Ässociation for Computing Machinery},
address = {Pittsburgh, PA, USA},
keywords = {Dark Patterns, Legal and Policy Perspectives, Transdisciplinarity},
pubstate = {published},
tppubtype = {inproceedings}
}
Gray, Colin M; Chivukula, Shruthi Sai; Carlock, Thomas; Li, Ziqing; Duane, Ja-Nae
Scaffolding Ethics-Focused Methods for Practice Resonance Best Paper Proceedings Article
In: DIS'23: Proceedings of the 2023 ACM Designing Interactive Systems Conference, 2023, (Awarded Best Paper, Top 1%).
Abstract | Links | BibTeX | Tags: Design Methods, Ethics and Values, Practice-Led Research
@inproceedings{Gray2023-ek,
title = {Scaffolding Ethics-Focused Methods for Practice Resonance},
author = {Colin M Gray and Shruthi Sai Chivukula and Thomas Carlock and Ziqing Li and Ja-Nae Duane},
url = {https://colingray.me/wp-content/uploads/2023/05/2023_Grayetal_DIS_ScaffoldingEthicFocusedMethodsResonance.pdf},
doi = {10.1145/3563657.3596111},
year = {2023},
date = {2023-07-01},
urldate = {2023-07-01},
booktitle = {DIS'23: Proceedings of the 2023 ACM Designing Interactive
Systems Conference},
abstract = {Numerous methods and tools have been proposed to motivate or
support ethical awareness in design practice. However, many
existing resources are not easily discoverable by practitioners.
One reason being that they are framed using language that is not
immediately accessible or resonant with the felt complexity of
everyday practice. In this paper, we propose a set of
empirically-supported ``intentions'' to frame practitioners'
selection of relevant ethics-focused methods based on interviews
with practitioners from a range of technology and design
professions, and then leverage these intentions in the design
and iterative evaluation of a website that allows practitioners
to identify supports for ethics-focused action in their work
context. Building on these findings, we propose a set of
heuristics to evaluate the practice resonance of resources to
support ethics-focused practice, laying the groundwork for
increased ecological resonance of ethics-focused methods and
method selection tools.},
note = {Awarded Best Paper, Top 1%},
keywords = {Design Methods, Ethics and Values, Practice-Led Research},
pubstate = {published},
tppubtype = {inproceedings}
}
Numerous methods and tools have been proposed to motivate or
support ethical awareness in design practice. However, many
existing resources are not easily discoverable by practitioners.
One reason being that they are framed using language that is not
immediately accessible or resonant with the felt complexity of
everyday practice. In this paper, we propose a set of
empirically-supported ``intentions'' to frame practitioners'
selection of relevant ethics-focused methods based on interviews
with practitioners from a range of technology and design
professions, and then leverage these intentions in the design
and iterative evaluation of a website that allows practitioners
to identify supports for ethics-focused action in their work
context. Building on these findings, we propose a set of
heuristics to evaluate the practice resonance of resources to
support ethics-focused practice, laying the groundwork for
increased ecological resonance of ethics-focused methods and
method selection tools.
support ethical awareness in design practice. However, many
existing resources are not easily discoverable by practitioners.
One reason being that they are framed using language that is not
immediately accessible or resonant with the felt complexity of
everyday practice. In this paper, we propose a set of
empirically-supported ``intentions'' to frame practitioners'
selection of relevant ethics-focused methods based on interviews
with practitioners from a range of technology and design
professions, and then leverage these intentions in the design
and iterative evaluation of a website that allows practitioners
to identify supports for ethics-focused action in their work
context. Building on these findings, we propose a set of
heuristics to evaluate the practice resonance of resources to
support ethics-focused practice, laying the groundwork for
increased ecological resonance of ethics-focused methods and
method selection tools.
Parsons, Paul C; Shukla, Prakash; Baigelenov, Ali; Gray, Colin M
Developing Framing Judgment Ability: Student Perceptions from a Graduate UX Design Program Proceedings Article
In: EduCHI 2023: 5th Annual Symposium on HCI Education (EduCHI '23), Hamburg, Germany, 2023.
Abstract | Links | BibTeX | Tags: Design Education, Design Judgment, Design Theory, HCI Education, Studio Pedagogy
@inproceedings{Parsons2023-op,
title = {Developing Framing Judgment Ability: Student Perceptions from a Graduate UX Design Program},
author = {Paul C Parsons and Prakash Shukla and Ali Baigelenov and Colin M Gray},
url = {http://dx.doi.org/10.1145/3587399.3587401
https://colingray.me/wp-content/uploads/2023/03/2023_Parsonsetal_EduCHI_FramingJudgmentAbility.pdf},
doi = {10.1145/3587399.3587401},
year = {2023},
date = {2023-04-28},
urldate = {2023-04-28},
booktitle = {EduCHI 2023: 5th Annual Symposium on HCI Education (EduCHI
'23)},
address = {Hamburg, Germany},
abstract = {Making framing judgments is at the heart of design. When faced
with complex, open-ended situations, designers need to exercise
good judgment to identify the core of the problem at hand and
set the boundaries of the conceptual space through which the
design process will unfold. While framing ability is broadly
recognized as important, the factors that contribute to its
development in educational settings are not well understood,
particularly in the context of HCI education. In this study, we
collected data from master's students in a UX design program at
several points in time across their program journey. We
interviewed 11 of these students in their final semester, having
them reflect on how their ability to make framing judgments has
evolved over time. We highlight pedagogical factors relevant for
the development of their framing ability as indicated by the
students. Our findings also highlight the impact of framing
ability on other design activities and personal design
philosophy.},
keywords = {Design Education, Design Judgment, Design Theory, HCI Education, Studio Pedagogy},
pubstate = {published},
tppubtype = {inproceedings}
}
Making framing judgments is at the heart of design. When faced
with complex, open-ended situations, designers need to exercise
good judgment to identify the core of the problem at hand and
set the boundaries of the conceptual space through which the
design process will unfold. While framing ability is broadly
recognized as important, the factors that contribute to its
development in educational settings are not well understood,
particularly in the context of HCI education. In this study, we
collected data from master's students in a UX design program at
several points in time across their program journey. We
interviewed 11 of these students in their final semester, having
them reflect on how their ability to make framing judgments has
evolved over time. We highlight pedagogical factors relevant for
the development of their framing ability as indicated by the
students. Our findings also highlight the impact of framing
ability on other design activities and personal design
philosophy.
with complex, open-ended situations, designers need to exercise
good judgment to identify the core of the problem at hand and
set the boundaries of the conceptual space through which the
design process will unfold. While framing ability is broadly
recognized as important, the factors that contribute to its
development in educational settings are not well understood,
particularly in the context of HCI education. In this study, we
collected data from master's students in a UX design program at
several points in time across their program journey. We
interviewed 11 of these students in their final semester, having
them reflect on how their ability to make framing judgments has
evolved over time. We highlight pedagogical factors relevant for
the development of their framing ability as indicated by the
students. Our findings also highlight the impact of framing
ability on other design activities and personal design
philosophy.
Gray, Colin M; Parsons, Paul C
Building Student Capacity to Engage with Design Methods Proceedings Article
In: EduCHI 2023: 5th Annual Symposium on HCI Education (EduCHI '23), Hamburg, Germany, 2023.
Abstract | Links | BibTeX | Tags: Design Education, Design Knowledge, Design Methods, HCI Education, Studio Pedagogy
@inproceedings{Gray_undated-nk,
title = {Building Student Capacity to Engage with Design Methods},
author = {Colin M Gray and Paul C Parsons},
url = {https://doi.org/10.1145/3587399.3587415
https://colingray.me/wp-content/uploads/2023/03/2023_GrayParsons_EduCHI_MasterclassDesignMethods.pdf},
doi = {10.1145/3587399.3587415},
year = {2023},
date = {2023-04-28},
urldate = {2023-04-28},
booktitle = {EduCHI 2023: 5th Annual Symposium on HCI Education
(EduCHI '23)},
address = {Hamburg, Germany},
abstract = {Knowledge of design methods is critical for careers in
User Experience (UX) design and other fields commonly
served by HCI programs. In this masterclass, we will seek
to bring together the knowledge contained in key texts
commonly used in HCI education and the evident pedagogical
challenges that underlie codified methods knowledge. Such
fundamental questions at this intersection include: What
kind of knowledge do methods contain? How do students
learn about methods? and How do we know when students have
sufficient knowledge of methods to continue engaging in
adaptation, use, and creation in the future? We will
collaboratively address these questions, laying the
groundwork for participants to consider the following
issues in their own curriculum.},
keywords = {Design Education, Design Knowledge, Design Methods, HCI Education, Studio Pedagogy},
pubstate = {published},
tppubtype = {inproceedings}
}
Knowledge of design methods is critical for careers in
User Experience (UX) design and other fields commonly
served by HCI programs. In this masterclass, we will seek
to bring together the knowledge contained in key texts
commonly used in HCI education and the evident pedagogical
challenges that underlie codified methods knowledge. Such
fundamental questions at this intersection include: What
kind of knowledge do methods contain? How do students
learn about methods? and How do we know when students have
sufficient knowledge of methods to continue engaging in
adaptation, use, and creation in the future? We will
collaboratively address these questions, laying the
groundwork for participants to consider the following
issues in their own curriculum.
User Experience (UX) design and other fields commonly
served by HCI programs. In this masterclass, we will seek
to bring together the knowledge contained in key texts
commonly used in HCI education and the evident pedagogical
challenges that underlie codified methods knowledge. Such
fundamental questions at this intersection include: What
kind of knowledge do methods contain? How do students
learn about methods? and How do we know when students have
sufficient knowledge of methods to continue engaging in
adaptation, use, and creation in the future? We will
collaboratively address these questions, laying the
groundwork for participants to consider the following
issues in their own curriculum.
Gray, Colin M; Santos, Cristiana; Tong, Nicole; Mildner, Thomas; Rossi, Arianna; Gunawan, Johanna; Sinders, Caroline
Dark Patterns and the Emerging Threats of Deceptive Design Practices Proceedings Article
In: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA '23), 2023.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Transdisciplinarity
@inproceedings{Gray2023-kq,
title = {Dark Patterns and the Emerging Threats of Deceptive Design Practices},
author = {Colin M Gray and Cristiana Santos and Nicole Tong and Thomas Mildner and Arianna Rossi and Johanna Gunawan and Caroline Sinders},
url = {https://colingray.me/wp-content/uploads/2023/02/2023_CHI_SIG_DarkPattersDeceptiveDesign.pdf
http://dx.doi.org/10.1145/3544549.3583173},
doi = {10.1145/3544549.3583173},
year = {2023},
date = {2023-04-01},
urldate = {2023-04-01},
booktitle = {Extended Abstracts of the 2023 CHI Conference on Human Factors
in Computing Systems (CHI EA '23)},
abstract = {Growth hacking, particularly within the spectre of surveillance
capitalism, has led to the widespread use of deceptive,
manipulative, and coercive design techniques in the last decade.
These challenges exist at the intersection of many diferent
technology professions that are rapidly evolving and
``shapeshifting'' their design practices to confront emerging
regulation. A wide range of scholars have increasingly addressed
these challenges through the label ``dark patterns,'' describing
the content of deceptive and coercive design practices, the
ubiquity of these patterns in contemporary digital systems, and
the impact of emerging regulatory and legislative action on the
presence of dark patterns. Building on this convergent and
trans-disciplinary research area, the aims of this SIG are to:
1) Provide an opportunity for researchers and practitioners to
address methodologies for detecting, characterizing, and
regulating dark patterns; 2) Identify opportunities for
additional empirical work to characterize and demonstrate harms
related to dark patterns; and 3) Aid in convergence among HCI,
design, computational, regulatory, and legal perspectives on
dark patterns. These goals will enable an
internationally-diverse, engaged, and impactful research
community to address the threats of dark patterns on digital
systems.},
keywords = {Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Transdisciplinarity},
pubstate = {published},
tppubtype = {inproceedings}
}
Growth hacking, particularly within the spectre of surveillance
capitalism, has led to the widespread use of deceptive,
manipulative, and coercive design techniques in the last decade.
These challenges exist at the intersection of many diferent
technology professions that are rapidly evolving and
``shapeshifting'' their design practices to confront emerging
regulation. A wide range of scholars have increasingly addressed
these challenges through the label ``dark patterns,'' describing
the content of deceptive and coercive design practices, the
ubiquity of these patterns in contemporary digital systems, and
the impact of emerging regulatory and legislative action on the
presence of dark patterns. Building on this convergent and
trans-disciplinary research area, the aims of this SIG are to:
1) Provide an opportunity for researchers and practitioners to
address methodologies for detecting, characterizing, and
regulating dark patterns; 2) Identify opportunities for
additional empirical work to characterize and demonstrate harms
related to dark patterns; and 3) Aid in convergence among HCI,
design, computational, regulatory, and legal perspectives on
dark patterns. These goals will enable an
internationally-diverse, engaged, and impactful research
community to address the threats of dark patterns on digital
systems.
capitalism, has led to the widespread use of deceptive,
manipulative, and coercive design techniques in the last decade.
These challenges exist at the intersection of many diferent
technology professions that are rapidly evolving and
``shapeshifting'' their design practices to confront emerging
regulation. A wide range of scholars have increasingly addressed
these challenges through the label ``dark patterns,'' describing
the content of deceptive and coercive design practices, the
ubiquity of these patterns in contemporary digital systems, and
the impact of emerging regulatory and legislative action on the
presence of dark patterns. Building on this convergent and
trans-disciplinary research area, the aims of this SIG are to:
1) Provide an opportunity for researchers and practitioners to
address methodologies for detecting, characterizing, and
regulating dark patterns; 2) Identify opportunities for
additional empirical work to characterize and demonstrate harms
related to dark patterns; and 3) Aid in convergence among HCI,
design, computational, regulatory, and legal perspectives on
dark patterns. These goals will enable an
internationally-diverse, engaged, and impactful research
community to address the threats of dark patterns on digital
systems.
Gray, Colin M; Chivukula, Shruthi Sai; Bongard-Blanchy, Kerstin; Mathur, Arunesh; Gunawan, Johanna; Schaffner, Brennan
Emerging Transdisciplinary Perspectives to Confront Dark Patterns Proceedings Article
In: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA '23), 2023.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Transdisciplinarity
@inproceedings{Gray2023-wg,
title = {Emerging Transdisciplinary Perspectives to Confront Dark Patterns},
author = {Colin M Gray and Shruthi Sai Chivukula and Kerstin Bongard-Blanchy and Arunesh Mathur and Johanna Gunawan and Brennan Schaffner},
url = {https://colingray.me/wp-content/uploads/2023/02/2023_CHI_Panel_TransdisciplinaryDarkPatterns.pdf
http://dx.doi.org/10.1145/3544549.3583745},
doi = {10.1145/3544549.3583745},
year = {2023},
date = {2023-04-01},
urldate = {2023-04-01},
booktitle = {Extended Abstracts of the 2023 CHI Conference on Human Factors
in Computing Systems (CHI EA '23)},
abstract = {Technology ethics is increasingly at the forefront of
human-computer interaction scholarship, with increasing
visibility not only to end users of technology, but also
regulators, technology practitioners, and platforms. The notion
of ``dark patterns'' has emerged as one common framing of
technology manipulation, describing instances where
psychological or perceptual tricks are used to decrease user
agency and autonomy. In this panel, we have assembled a group of
highly diverse early-career scholars that have built a
transdisciplinary approach to scholarship on dark patterns,
engaging with a range of socio-technical approaches and
perspectives. Panelists will discuss their methodological
approaches, key research questions to be considered in this
emerging area of scholarship, and necessary connections between
and among disciplinary perspectives to engage with the diverse
constituencies that frame the creation, use, and impacts of dark
patterns.},
keywords = {Dark Patterns, Ethics and Values, Legal and Policy Perspectives, Transdisciplinarity},
pubstate = {published},
tppubtype = {inproceedings}
}
Technology ethics is increasingly at the forefront of
human-computer interaction scholarship, with increasing
visibility not only to end users of technology, but also
regulators, technology practitioners, and platforms. The notion
of ``dark patterns'' has emerged as one common framing of
technology manipulation, describing instances where
psychological or perceptual tricks are used to decrease user
agency and autonomy. In this panel, we have assembled a group of
highly diverse early-career scholars that have built a
transdisciplinary approach to scholarship on dark patterns,
engaging with a range of socio-technical approaches and
perspectives. Panelists will discuss their methodological
approaches, key research questions to be considered in this
emerging area of scholarship, and necessary connections between
and among disciplinary perspectives to engage with the diverse
constituencies that frame the creation, use, and impacts of dark
patterns.
human-computer interaction scholarship, with increasing
visibility not only to end users of technology, but also
regulators, technology practitioners, and platforms. The notion
of ``dark patterns'' has emerged as one common framing of
technology manipulation, describing instances where
psychological or perceptual tricks are used to decrease user
agency and autonomy. In this panel, we have assembled a group of
highly diverse early-career scholars that have built a
transdisciplinary approach to scholarship on dark patterns,
engaging with a range of socio-technical approaches and
perspectives. Panelists will discuss their methodological
approaches, key research questions to be considered in this
emerging area of scholarship, and necessary connections between
and among disciplinary perspectives to engage with the diverse
constituencies that frame the creation, use, and impacts of dark
patterns.
Gray, Colin M; MacDonald, Craig M; Lallemand, Carine; Oleson, Alannah; Carter, Anna R L; St-Cyr, Olivier; Pitt, Caroline
EduCHI 2023: 5th Annual Symposium on HCI Education Proceedings Article
In: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA '23), 2023.
Abstract | Links | BibTeX | Tags: Cross-Cultural Education, Design Education
@inproceedings{Gray2023-cm,
title = {EduCHI 2023: 5th Annual Symposium on HCI Education},
author = {Colin M Gray and Craig M MacDonald and Carine Lallemand and Alannah Oleson and Anna R L Carter and Olivier St-Cyr and Caroline Pitt},
url = {https://colingray.me/wp-content/uploads/2023/02/2023_Grayetal_CHI_EduCHI.pdf
http://dx.doi.org/10.1145/3544549.3573790},
doi = {10.1145/3544549.3573790},
year = {2023},
date = {2023-04-01},
urldate = {2023-04-01},
booktitle = {Extended Abstracts of the 2023 CHI Conference on Human Factors
in Computing Systems (CHI EA '23)},
abstract = {EduCHI 2023 will bring together an international community of
scholars, practitioners, and researchers to shape the future of
Human-Computer Interaction (HCI) education. Held as part of the
CHI 2023 conference, the one-day symposium will feature
interactive discussions about HCI educational research,
pedagogical innovations, teaching practices, and current and
future challenges facing HCI educators. In addition to providing
a platform to share pedagogical strategies and continue to build
a scholarly knowledge base for HCI education, EduCHI 2023 will
also provide opportunities for HCI educators to learn new
instructional strategies and deepen their pedagogical knowledge.},
keywords = {Cross-Cultural Education, Design Education},
pubstate = {published},
tppubtype = {inproceedings}
}
EduCHI 2023 will bring together an international community of
scholars, practitioners, and researchers to shape the future of
Human-Computer Interaction (HCI) education. Held as part of the
CHI 2023 conference, the one-day symposium will feature
interactive discussions about HCI educational research,
pedagogical innovations, teaching practices, and current and
future challenges facing HCI educators. In addition to providing
a platform to share pedagogical strategies and continue to build
a scholarly knowledge base for HCI education, EduCHI 2023 will
also provide opportunities for HCI educators to learn new
instructional strategies and deepen their pedagogical knowledge.
scholars, practitioners, and researchers to shape the future of
Human-Computer Interaction (HCI) education. Held as part of the
CHI 2023 conference, the one-day symposium will feature
interactive discussions about HCI educational research,
pedagogical innovations, teaching practices, and current and
future challenges facing HCI educators. In addition to providing
a platform to share pedagogical strategies and continue to build
a scholarly knowledge base for HCI education, EduCHI 2023 will
also provide opportunities for HCI educators to learn new
instructional strategies and deepen their pedagogical knowledge.
Gray, Colin M; Santos, Cristiana; Bielova, Nataliia
Towards a Preliminary Ontology of Dark Patterns Knowledge Proceedings Article
In: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA '23), 2023.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Regulation, Transdisciplinarity
@inproceedings{Gray2023-ds,
title = {Towards a Preliminary Ontology of Dark Patterns Knowledge},
author = {Colin M Gray and Cristiana Santos and Nataliia Bielova},
url = {http://dx.doi.org/10.1145/3544549.3585676
https://colingray.me/wp-content/uploads/2023/03/2023_GraySantosBielova_CHIBLW_OntologyDarkPatterns.pdf},
doi = {10.1145/3544549.3585676},
year = {2023},
date = {2023-01-01},
urldate = {2023-01-01},
booktitle = {Extended Abstracts of the 2023 CHI Conference on Human Factors
in Computing Systems (CHI EA '23)},
abstract = {Deceptive design practices are increasingly used by companies to
extract profit, harvest data, and limit consumer choice. Dark
patterns represent the most common contemporary amalgamation of
these problematic practices, connecting designers,
technologists, scholars, regulators, and legal professionals in
transdisciplinary dialogue. However, a lack of universally
accepted definitions across the academic, legislative and
regulatory space has likely limited the impact that scholarship
on dark patterns might have in supporting sanctions and evolved
design practices. In this late breaking work, we seek to
harmonize regulatory and academic taxonomies of dark patterns,
proposing a preliminary three-level ontology to create a shared
language that supports translational research and regulatory
action. We identify potential directions for scholarship and
social impact building upon this ontology.},
keywords = {Dark Patterns, Ethics and Values, Regulation, Transdisciplinarity},
pubstate = {published},
tppubtype = {inproceedings}
}
Deceptive design practices are increasingly used by companies to
extract profit, harvest data, and limit consumer choice. Dark
patterns represent the most common contemporary amalgamation of
these problematic practices, connecting designers,
technologists, scholars, regulators, and legal professionals in
transdisciplinary dialogue. However, a lack of universally
accepted definitions across the academic, legislative and
regulatory space has likely limited the impact that scholarship
on dark patterns might have in supporting sanctions and evolved
design practices. In this late breaking work, we seek to
harmonize regulatory and academic taxonomies of dark patterns,
proposing a preliminary three-level ontology to create a shared
language that supports translational research and regulatory
action. We identify potential directions for scholarship and
social impact building upon this ontology.
extract profit, harvest data, and limit consumer choice. Dark
patterns represent the most common contemporary amalgamation of
these problematic practices, connecting designers,
technologists, scholars, regulators, and legal professionals in
transdisciplinary dialogue. However, a lack of universally
accepted definitions across the academic, legislative and
regulatory space has likely limited the impact that scholarship
on dark patterns might have in supporting sanctions and evolved
design practices. In this late breaking work, we seek to
harmonize regulatory and academic taxonomies of dark patterns,
proposing a preliminary three-level ontology to create a shared
language that supports translational research and regulatory
action. We identify potential directions for scholarship and
social impact building upon this ontology.
Gray, Colin M; Exter, Marisa E
A Design Sprint Towards a Four-Year Curriculum in Transdisciplinary Studies Journal Article
In: International Journal of Designs for Learning, vol. 14, no. 1, pp. 70–87, 2023.
Abstract | Links | BibTeX | Tags: Design Case, Design Education, Instructional Design, Learning Experience (LX) Design, Transdisciplinarity, UX Knowledge
@article{Gray2023-ns,
title = {A Design Sprint Towards a Four-Year Curriculum in Transdisciplinary Studies},
author = {Colin M Gray and Marisa E Exter},
url = {https://doi.org/10.14434/ijdl.v14i1.35194
https://colingray.me/wp-content/uploads/2023/03/2023_GrayExter_IJDL_DesignSprintTransdisciplinary.pdf},
doi = {10.14434/ijdl.v14i1.35194},
year = {2023},
date = {2023-01-01},
urldate = {2023-01-01},
journal = {International Journal of Designs for Learning},
volume = {14},
number = {1},
pages = {70--87},
abstract = {In this design case, we describe our design process that resulted
in recommendations for a four-year undergraduate curriculum in
transdisciplinary studies. The case is centered on a fast-paced,
two-week design ``sprint'' undertaken by the two authors, which
involved consolidating and synthesizing program evaluation data
and course designs from the three previous years of a novel
undergraduate transdisciplinary degree program, creating design
blueprints that outlined program-level objectives, and
identifying recommendations for future course-level design. In
the process of completing these hand-off materials for the
incoming team of instruc- tors, we had to work through
substantial ambiguity, balanc- ing the needs of identified
learner personas, the capabilities of existing instructional team
members, and the end goal of producing students that had a
flexible, personal transdis- ciplinary identity. This case
describes the design activities we used, the instances of failure
that precipitated our design sprint, the instructional and
institutional constraints we faced, the blueprints for future
instructional design we created on the course and program level,
and the ultimate failure of the degree program we sought to
support.},
keywords = {Design Case, Design Education, Instructional Design, Learning Experience (LX) Design, Transdisciplinarity, UX Knowledge},
pubstate = {published},
tppubtype = {article}
}
In this design case, we describe our design process that resulted
in recommendations for a four-year undergraduate curriculum in
transdisciplinary studies. The case is centered on a fast-paced,
two-week design ``sprint'' undertaken by the two authors, which
involved consolidating and synthesizing program evaluation data
and course designs from the three previous years of a novel
undergraduate transdisciplinary degree program, creating design
blueprints that outlined program-level objectives, and
identifying recommendations for future course-level design. In
the process of completing these hand-off materials for the
incoming team of instruc- tors, we had to work through
substantial ambiguity, balanc- ing the needs of identified
learner personas, the capabilities of existing instructional team
members, and the end goal of producing students that had a
flexible, personal transdis- ciplinary identity. This case
describes the design activities we used, the instances of failure
that precipitated our design sprint, the instructional and
institutional constraints we faced, the blueprints for future
instructional design we created on the course and program level,
and the ultimate failure of the degree program we sought to
support.
in recommendations for a four-year undergraduate curriculum in
transdisciplinary studies. The case is centered on a fast-paced,
two-week design ``sprint'' undertaken by the two authors, which
involved consolidating and synthesizing program evaluation data
and course designs from the three previous years of a novel
undergraduate transdisciplinary degree program, creating design
blueprints that outlined program-level objectives, and
identifying recommendations for future course-level design. In
the process of completing these hand-off materials for the
incoming team of instruc- tors, we had to work through
substantial ambiguity, balanc- ing the needs of identified
learner personas, the capabilities of existing instructional team
members, and the end goal of producing students that had a
flexible, personal transdis- ciplinary identity. This case
describes the design activities we used, the instances of failure
that precipitated our design sprint, the instructional and
institutional constraints we faced, the blueprints for future
instructional design we created on the course and program level,
and the ultimate failure of the degree program we sought to
support.
Gray, Colin M; Williams, Rua M; Parsons, Paul C; Toombs, Austin L; Westbrook, Abbee
Trajectories of Student Engagement with Social Justice-Informed Design Work Book Section
In: Hokanson, Brad; Exter, Marisa; Schmidt, Matthew M; Tawfik, Andrew A (Ed.): Toward Inclusive Learning Design: Social Justice, Equity, and Community, pp. 289–301, Springer Nature Switzerland, Cham, 2023, ISSN: 2625-0012.
Abstract | Links | BibTeX | Tags: Critical Theory, Design Education, Digital Civics, Ethics and Values, HCI Education, Studio Pedagogy, UX Practice
@incollection{Gray2023-sf,
title = {Trajectories of Student Engagement with Social Justice-Informed Design Work},
author = {Colin M Gray and Rua M Williams and Paul C Parsons and Austin L Toombs and Abbee Westbrook},
editor = {Brad Hokanson and Marisa Exter and Matthew M Schmidt and Andrew A Tawfik},
url = {https://doi.org/10.1007/978-3-031-37697-9_22},
doi = {10.1007/978-3-031-37697-9_22},
issn = {2625-0012},
year = {2023},
date = {2023-01-01},
urldate = {2023-01-01},
booktitle = {Toward Inclusive Learning Design: Social Justice, Equity, and
Community},
pages = {289–301},
publisher = {Springer Nature Switzerland},
address = {Cham},
abstract = {Designers are increasingly interested in using methodologies
that foreground the politics of design, moving beyond
product-centered notions of work that are common even within
human-centered design traditions. In this paper, we document the
experiences of undergraduate UX design students as they used a
digital civics approach to support local community needs. We
highlight how students sought to frame their design work and
outcomes, describing successful and unsuccessful trajectories of
engagement with social justice principles.},
keywords = {Critical Theory, Design Education, Digital Civics, Ethics and Values, HCI Education, Studio Pedagogy, UX Practice},
pubstate = {published},
tppubtype = {incollection}
}
Designers are increasingly interested in using methodologies
that foreground the politics of design, moving beyond
product-centered notions of work that are common even within
human-centered design traditions. In this paper, we document the
experiences of undergraduate UX design students as they used a
digital civics approach to support local community needs. We
highlight how students sought to frame their design work and
outcomes, describing successful and unsuccessful trajectories of
engagement with social justice principles.
that foreground the politics of design, moving beyond
product-centered notions of work that are common even within
human-centered design traditions. In this paper, we document the
experiences of undergraduate UX design students as they used a
digital civics approach to support local community needs. We
highlight how students sought to frame their design work and
outcomes, describing successful and unsuccessful trajectories of
engagement with social justice principles.
2022
Goffe, Louis; Chivukula, Shruthi Sai; Bowyer, Alex; Bowen, Simon; Toombs, Austin L; Gray, Colin M
Web Augmentation for Well-Being: the Human-Centred Design of a Takeaway Food Ordering Digital Platform Journal Article
In: Interacting with computers, pp. iwac015, 2022, ISSN: 0953-5438.
Abstract | Links | BibTeX | Tags:
@article{Goffe2022-wn,
title = {Web Augmentation for Well-Being: the Human-Centred Design of
a Takeaway Food Ordering Digital Platform},
author = {Louis Goffe and Shruthi Sai Chivukula and Alex Bowyer and Simon Bowen and Austin L Toombs and Colin M Gray},
url = {https://academic.oup.com/iwc/advance-article/doi/10.1093/iwc/iwac015/6609536},
doi = {10.1093/iwc/iwac015},
issn = {0953-5438},
year = {2022},
date = {2022-07-01},
journal = {Interacting with computers},
pages = {iwac015},
publisher = {Öxford University Press"},
abstract = {Äbstract. Online services have become increasingly centralized,
drawing on notions of the `platform economy' to focus on
ecosystem value rather than user value."},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Äbstract. Online services have become increasingly centralized,
drawing on notions of the `platform economy' to focus on
ecosystem value rather than user value."
drawing on notions of the `platform economy' to focus on
ecosystem value rather than user value."
Gray, Colin M
Critical Pedagogy and the Pluriversal Design Studio Proceedings Article
In: Proceedings of the Design Research Society, Design Research Society, 2022.
Abstract | Links | BibTeX | Tags: Critical Pedagogy, Design Education, Design Knowledge, Ethics and Values
@inproceedings{Gray2022-kn,
title = {Critical Pedagogy and the Pluriversal Design Studio},
author = {Colin M Gray},
url = {http://dx.doi.org/10.21606/drs.2022.238
https://colingray.me/wp-content/uploads/2022/04/2022_Gray_DRS_CriticalPedagogyPluriversalDesignStudio.pdf},
doi = {10.21606/drs.2022.238},
year = {2022},
date = {2022-06-01},
urldate = {2022-06-01},
booktitle = {Proceedings of the Design Research Society},
publisher = {Design Research Society},
abstract = {Studio learning is central to the teaching of design. However,
the disruption of the COVID-19 pandemic, alongside emerging and
historic critiques of studio pedagogy, creates a space for
critical engagement with the present and potential futures of
design education in studio. In this paper, I outline historic
critiques of studio pedagogy, drawing primarily from critical
pedagogy literature to frame issues relating to disempowerment,
student agency, and monolithic representations of the student
role and student development. I build upon this critical
foundation to re-imagine studio practices as pluriversal,
recognizing the challenges and opportunities of bridging
epistemological and ontological differences and facilitating the
potential for pluralism in design curricula, our student
experiences, and the future of design professions.},
keywords = {Critical Pedagogy, Design Education, Design Knowledge, Ethics and Values},
pubstate = {published},
tppubtype = {inproceedings}
}
Studio learning is central to the teaching of design. However,
the disruption of the COVID-19 pandemic, alongside emerging and
historic critiques of studio pedagogy, creates a space for
critical engagement with the present and potential futures of
design education in studio. In this paper, I outline historic
critiques of studio pedagogy, drawing primarily from critical
pedagogy literature to frame issues relating to disempowerment,
student agency, and monolithic representations of the student
role and student development. I build upon this critical
foundation to re-imagine studio practices as pluriversal,
recognizing the challenges and opportunities of bridging
epistemological and ontological differences and facilitating the
potential for pluralism in design curricula, our student
experiences, and the future of design professions.
the disruption of the COVID-19 pandemic, alongside emerging and
historic critiques of studio pedagogy, creates a space for
critical engagement with the present and potential futures of
design education in studio. In this paper, I outline historic
critiques of studio pedagogy, drawing primarily from critical
pedagogy literature to frame issues relating to disempowerment,
student agency, and monolithic representations of the student
role and student development. I build upon this critical
foundation to re-imagine studio practices as pluriversal,
recognizing the challenges and opportunities of bridging
epistemological and ontological differences and facilitating the
potential for pluralism in design curricula, our student
experiences, and the future of design professions.
Gray, Colin M; Liu, Wei; Xin, Xin; Chin, Daniel; Marks, Jacqueline; Bunting, Sadie; Anglin, Jerry; Hutzel, Becky; Kokate, Samruddhi; Yang, Yushu
Defamiliarization and Intercultural Learning in Cross-Cultural HCI Education Proceedings Article
In: EduCHI'22: 4th Annual Symposium on HCI Education, 2022.
Abstract | Links | BibTeX | Tags: Cross-Cultural Education, Design Education, Design Knowledge, Design Methods, Design Theory, HCI Education, UX Knowledge
@inproceedings{Gray2022-es,
title = {Defamiliarization and Intercultural Learning in Cross-Cultural HCI Education},
author = {Colin M Gray and Wei Liu and Xin Xin and Daniel Chin and Jacqueline Marks and Sadie Bunting and Jerry Anglin and Becky Hutzel and Samruddhi Kokate and Yushu Yang},
url = {https://colingray.me/wp-content/uploads/2022/04/2022_Grayetal_EduCHI_DefamiliarizationInterculturalLearning.pdf},
year = {2022},
date = {2022-04-01},
urldate = {2022-04-01},
booktitle = {EduCHI'22: 4th Annual Symposium on HCI Education},
abstract = {HCI and UX work is increasingly global, and students have the
potential to benefit from building their globalization
competence. However, little research has described the unique
opportunities and challenges of intercultural project work in
the context of HCI education, including the ways in which design
knowledge is leveraged in a cross-cultural setting. In this
research paper, we describe the experiences of a Collaborative
Online International Learning (COIL) project team with
participants from China and the United States as they worked to
identify design opportunities to create ``charmful''
semi-autonomous driving experiences for the Chinese market.
Through our analysis of focus groups, synchronous group
meetings, and artifacts created over one academic semester, we
describe how students engaged design knowledge through the lens
of culture and identify strategies that the teams used to
constructively defamiliarize their understanding of the design
context and potential outcomes. We conclude with opportunities
and challenges in coordinating cross-cultural design work and
describe new ways in which defamiliarization might be a
productive lens to acknowledge and build upon cultural
knowledge.},
keywords = {Cross-Cultural Education, Design Education, Design Knowledge, Design Methods, Design Theory, HCI Education, UX Knowledge},
pubstate = {published},
tppubtype = {inproceedings}
}
HCI and UX work is increasingly global, and students have the
potential to benefit from building their globalization
competence. However, little research has described the unique
opportunities and challenges of intercultural project work in
the context of HCI education, including the ways in which design
knowledge is leveraged in a cross-cultural setting. In this
research paper, we describe the experiences of a Collaborative
Online International Learning (COIL) project team with
participants from China and the United States as they worked to
identify design opportunities to create ``charmful''
semi-autonomous driving experiences for the Chinese market.
Through our analysis of focus groups, synchronous group
meetings, and artifacts created over one academic semester, we
describe how students engaged design knowledge through the lens
of culture and identify strategies that the teams used to
constructively defamiliarize their understanding of the design
context and potential outcomes. We conclude with opportunities
and challenges in coordinating cross-cultural design work and
describe new ways in which defamiliarization might be a
productive lens to acknowledge and build upon cultural
knowledge.
potential to benefit from building their globalization
competence. However, little research has described the unique
opportunities and challenges of intercultural project work in
the context of HCI education, including the ways in which design
knowledge is leveraged in a cross-cultural setting. In this
research paper, we describe the experiences of a Collaborative
Online International Learning (COIL) project team with
participants from China and the United States as they worked to
identify design opportunities to create ``charmful''
semi-autonomous driving experiences for the Chinese market.
Through our analysis of focus groups, synchronous group
meetings, and artifacts created over one academic semester, we
describe how students engaged design knowledge through the lens
of culture and identify strategies that the teams used to
constructively defamiliarize their understanding of the design
context and potential outcomes. We conclude with opportunities
and challenges in coordinating cross-cultural design work and
describe new ways in which defamiliarization might be a
productive lens to acknowledge and build upon cultural
knowledge.
Pivonka, Anne; Makary, Laura; Gray, Colin M
Organizing Metaphors for Design Methods in Intermediate HCI Education Proceedings Article
In: EduCHI'22: 4th Annual Symposium on HCI Education, 2022.
Abstract | Links | BibTeX | Tags: Design Education, Design Knowledge, Design Methods, HCI Education, Studio Pedagogy, UX Knowledge
@inproceedings{Pivonka2022-nm,
title = {Organizing Metaphors for Design Methods in Intermediate HCI Education},
author = {Anne Pivonka and Laura Makary and Colin M Gray},
url = {https://colingray.me/wp-content/uploads/2022/04/2022_PivonkaMakaryGray_EduCHI_OrganizingMetaphorsDesignMethods.pdf},
year = {2022},
date = {2022-04-01},
urldate = {2022-04-01},
booktitle = {EduCHI'22: 4th Annual Symposium on HCI Education},
abstract = {Design students must develop competence in a wide range of areas
in order to be successful in their future practice.
Increasingly, knowledge of design methods is used to frame both
a designer's repertoire and their overall facility as a
designer. However, there is little research on how students
build cognitive schema in relation to design methods or how
these schema relate to specific epistemological patterns of
engagement. In this research paper, we report a multiple case
study, capturing the experiences of four advanced undergraduate
UX design students at a large research-intensive institution.
Through an interview study and subsequent analysis, we describe
the wide variety of organizing metaphors that these students
used to frame their understanding and performance of design
methods, including both principles they used to consider methods
as knowledge, and the ways in which these organizing principles
impacted their practice of design. We conclude with
recommendations for further research on the uptake of
methods-focused competence in HCI education and practice.},
keywords = {Design Education, Design Knowledge, Design Methods, HCI Education, Studio Pedagogy, UX Knowledge},
pubstate = {published},
tppubtype = {inproceedings}
}
Design students must develop competence in a wide range of areas
in order to be successful in their future practice.
Increasingly, knowledge of design methods is used to frame both
a designer's repertoire and their overall facility as a
designer. However, there is little research on how students
build cognitive schema in relation to design methods or how
these schema relate to specific epistemological patterns of
engagement. In this research paper, we report a multiple case
study, capturing the experiences of four advanced undergraduate
UX design students at a large research-intensive institution.
Through an interview study and subsequent analysis, we describe
the wide variety of organizing metaphors that these students
used to frame their understanding and performance of design
methods, including both principles they used to consider methods
as knowledge, and the ways in which these organizing principles
impacted their practice of design. We conclude with
recommendations for further research on the uptake of
methods-focused competence in HCI education and practice.
in order to be successful in their future practice.
Increasingly, knowledge of design methods is used to frame both
a designer's repertoire and their overall facility as a
designer. However, there is little research on how students
build cognitive schema in relation to design methods or how
these schema relate to specific epistemological patterns of
engagement. In this research paper, we report a multiple case
study, capturing the experiences of four advanced undergraduate
UX design students at a large research-intensive institution.
Through an interview study and subsequent analysis, we describe
the wide variety of organizing metaphors that these students
used to frame their understanding and performance of design
methods, including both principles they used to consider methods
as knowledge, and the ways in which these organizing principles
impacted their practice of design. We conclude with
recommendations for further research on the uptake of
methods-focused competence in HCI education and practice.
Parsons, Paul C; Gray, Colin M
Separating Grading and Feedback in UX Design Studios Proceedings Article
In: EduCHI'22: 4th Annual Symposium on HCI Education, 2022.
Abstract | Links | BibTeX | Tags: Design Education, Design Theory, HCI Education, Instructional Design, Reflection, Studio Pedagogy, UX Knowledge
@inproceedings{Parsons2022-ow,
title = {Separating Grading and Feedback in UX Design Studios},
author = {Paul C Parsons and Colin M Gray},
url = {https://colingray.me/wp-content/uploads/2022/04/2022_ParsonsGray_EduCHI_SeparatingGradingandFeedback.pdf},
year = {2022},
date = {2022-04-01},
urldate = {2022-04-01},
booktitle = {EduCHI'22: 4th Annual Symposium on HCI Education},
abstract = {Assessment and feedback are central tasks in most instructional
settings, and the reception of feedback by students is generally
regarded as an essential part of the learning process [18, 22].
Despite the centrality and importance of feedback, there is
increasing evidence that traditional feedback practices are not
effective [6, 37]. Among several known challenges to
implementing effective feedback is the entanglement of feedback
with assessment (i.e., grading), which has become so strong in
many instances that they are effectively conjoined [37]. This
integration is routine and often assumed uncritically, and it
can lead to several problems for the student experience. While
both assessment and feedback have important functions, they are
distinct, and their conflation can obscure the important role
that each has for the teacher and student. In this `teachable
moment' paper, we describe some known problems with assessment
and feedback, the value of disentangling them, and several
strategies we have taken to improve the feedback process across
a series of UX design courses at a large research university."},
keywords = {Design Education, Design Theory, HCI Education, Instructional Design, Reflection, Studio Pedagogy, UX Knowledge},
pubstate = {published},
tppubtype = {inproceedings}
}
Assessment and feedback are central tasks in most instructional
settings, and the reception of feedback by students is generally
regarded as an essential part of the learning process [18, 22].
Despite the centrality and importance of feedback, there is
increasing evidence that traditional feedback practices are not
effective [6, 37]. Among several known challenges to
implementing effective feedback is the entanglement of feedback
with assessment (i.e., grading), which has become so strong in
many instances that they are effectively conjoined [37]. This
integration is routine and often assumed uncritically, and it
can lead to several problems for the student experience. While
both assessment and feedback have important functions, they are
distinct, and their conflation can obscure the important role
that each has for the teacher and student. In this `teachable
moment' paper, we describe some known problems with assessment
and feedback, the value of disentangling them, and several
strategies we have taken to improve the feedback process across
a series of UX design courses at a large research university."
settings, and the reception of feedback by students is generally
regarded as an essential part of the learning process [18, 22].
Despite the centrality and importance of feedback, there is
increasing evidence that traditional feedback practices are not
effective [6, 37]. Among several known challenges to
implementing effective feedback is the entanglement of feedback
with assessment (i.e., grading), which has become so strong in
many instances that they are effectively conjoined [37]. This
integration is routine and often assumed uncritically, and it
can lead to several problems for the student experience. While
both assessment and feedback have important functions, they are
distinct, and their conflation can obscure the important role
that each has for the teacher and student. In this `teachable
moment' paper, we describe some known problems with assessment
and feedback, the value of disentangling them, and several
strategies we have taken to improve the feedback process across
a series of UX design courses at a large research university."
Gray, Colin M; Hasib, Aiza; Li, Ziqing; Chivukula, Shruthi Sai
Using decisive constraints to create design methods that guide ethical impact Journal Article
In: Design Studies, vol. 79, pp. 101097, 2022, ISSN: 0142-694X.
Abstract | Links | BibTeX | Tags: Design Knowledge, Design Methods, Ethics and Values
@article{Gray2022-kv,
title = {Using decisive constraints to create design methods that guide ethical impact},
author = {Colin M Gray and Aiza Hasib and Ziqing Li and Shruthi Sai Chivukula},
url = {https://www.sciencedirect.com/science/article/pii/S0142694X22000175},
doi = {10.1016/j.destud.2022.101097},
issn = {0142-694X},
year = {2022},
date = {2022-03-01},
urldate = {2022-03-01},
journal = {Design Studies},
volume = {79},
pages = {101097},
abstract = {Numerous methods have been designed to aid practitioners in
identifying ethical concerns, imagining potential futures,
defining values, and evaluating existing systems. However, there
is little scholarship that addresses the design of these methods,
including how ethical concerns are operationalized in these
methods. In this paper, we report results of an interview study
with twelve ethics-focused method designers, investigating their
process of instigating, creating, and disseminating their method.
We conducted a top-down thematic analysis using the Biskjaer and
Halskov framework of decisive constraints, identifying intrinsic,
extrinsic, and self-imposed constraints alongside iterative and
evaluative resonance-seeking activities. This analysis provides a
rich conceptual vocabulary to better describe the design of
methods for ethical impact from the perspective of researchers
and practitioners.},
keywords = {Design Knowledge, Design Methods, Ethics and Values},
pubstate = {published},
tppubtype = {article}
}
Numerous methods have been designed to aid practitioners in
identifying ethical concerns, imagining potential futures,
defining values, and evaluating existing systems. However, there
is little scholarship that addresses the design of these methods,
including how ethical concerns are operationalized in these
methods. In this paper, we report results of an interview study
with twelve ethics-focused method designers, investigating their
process of instigating, creating, and disseminating their method.
We conducted a top-down thematic analysis using the Biskjaer and
Halskov framework of decisive constraints, identifying intrinsic,
extrinsic, and self-imposed constraints alongside iterative and
evaluative resonance-seeking activities. This analysis provides a
rich conceptual vocabulary to better describe the design of
methods for ethical impact from the perspective of researchers
and practitioners.
identifying ethical concerns, imagining potential futures,
defining values, and evaluating existing systems. However, there
is little scholarship that addresses the design of these methods,
including how ethical concerns are operationalized in these
methods. In this paper, we report results of an interview study
with twelve ethics-focused method designers, investigating their
process of instigating, creating, and disseminating their method.
We conducted a top-down thematic analysis using the Biskjaer and
Halskov framework of decisive constraints, identifying intrinsic,
extrinsic, and self-imposed constraints alongside iterative and
evaluative resonance-seeking activities. This analysis provides a
rich conceptual vocabulary to better describe the design of
methods for ethical impact from the perspective of researchers
and practitioners.
Boling, Elizabeth; Gray, Colin M; Lachheb, Ahmed
Inscribing a Designer Mindset to Instructional Design Students Book Section
In: The Instructional Design Trainer's Guide, pp. 18–28, Routledge, 2022, ISBN: 9781003109938, 9781003109938.
Abstract | Links | BibTeX | Tags: Design Education, Design Theory, Ethics and Values, Instructional Design
@incollection{Boling2022-kg,
title = {Inscribing a Designer Mindset to Instructional Design Students},
author = {Elizabeth Boling and Colin M Gray and Ahmed Lachheb},
url = {https://www.taylorfrancis.com/chapters/edit/10.4324/9781003109938-3/inscribing-designer-mindset-instructional-design-students-elizabeth-boling-colin-gray-ahmed-lachheb},
doi = {10.4324/9781003109938-3},
isbn = {9781003109938, 9781003109938},
year = {2022},
date = {2022-03-01},
urldate = {2022-03-01},
booktitle = {The Instructional Design Trainer's Guide},
pages = {18--28},
publisher = {Routledge},
abstract = {In this chapter, we focus on building a designer's mindset among
instructional design (ID) students by using frame experiments as
an instructional method. We provide the theoretical foundation
of frame experiments with a sample scenario of their use and
conclude by sharing specific instructional activities that
instructors may use to build design judgment.},
keywords = {Design Education, Design Theory, Ethics and Values, Instructional Design},
pubstate = {published},
tppubtype = {incollection}
}
In this chapter, we focus on building a designer's mindset among
instructional design (ID) students by using frame experiments as
an instructional method. We provide the theoretical foundation
of frame experiments with a sample scenario of their use and
conclude by sharing specific instructional activities that
instructors may use to build design judgment.
instructional design (ID) students by using frame experiments as
an instructional method. We provide the theoretical foundation
of frame experiments with a sample scenario of their use and
conclude by sharing specific instructional activities that
instructors may use to build design judgment.
Gray, Colin M
Languaging design methods Journal Article
In: Design Studies, vol. 78, pp. 101076, 2022, ISSN: 0142-694X.
Abstract | Links | BibTeX | Tags: Design Methods, Ethics and Values
@article{Gray2022-na,
title = {Languaging design methods},
author = {Colin M Gray},
url = {https://www.sciencedirect.com/science/article/pii/S0142694X21000879},
doi = {10.1016/j.destud.2021.101076},
issn = {0142-694X},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
journal = {Design Studies},
volume = {78},
pages = {101076},
abstract = {Design methods have been integral to design studies research,
with initial goals of bringing rationality and objectivity to
design activities, later shifting to the creation and provision
of methods as tools to encourage more reflective, meaningful, and
socially responsible design practices. However, little research
exists that describes how methods are created, what knowledge is
used to inform this creation, or connects elements of methods to
performance by designers. In this research note, I describe
performative, codification-oriented, and presentation-oriented
stances towards design methods, articulating a vocabulary that
languages aspects of methods. I describe areas where this
vocabulary may support design researchers, including building new
design methods, informing descriptive accounts of methods in use,
and supporting the creation of a theory of method.},
keywords = {Design Methods, Ethics and Values},
pubstate = {published},
tppubtype = {article}
}
Design methods have been integral to design studies research,
with initial goals of bringing rationality and objectivity to
design activities, later shifting to the creation and provision
of methods as tools to encourage more reflective, meaningful, and
socially responsible design practices. However, little research
exists that describes how methods are created, what knowledge is
used to inform this creation, or connects elements of methods to
performance by designers. In this research note, I describe
performative, codification-oriented, and presentation-oriented
stances towards design methods, articulating a vocabulary that
languages aspects of methods. I describe areas where this
vocabulary may support design researchers, including building new
design methods, informing descriptive accounts of methods in use,
and supporting the creation of a theory of method.
with initial goals of bringing rationality and objectivity to
design activities, later shifting to the creation and provision
of methods as tools to encourage more reflective, meaningful, and
socially responsible design practices. However, little research
exists that describes how methods are created, what knowledge is
used to inform this creation, or connects elements of methods to
performance by designers. In this research note, I describe
performative, codification-oriented, and presentation-oriented
stances towards design methods, articulating a vocabulary that
languages aspects of methods. I describe areas where this
vocabulary may support design researchers, including building new
design methods, informing descriptive accounts of methods in use,
and supporting the creation of a theory of method.
Debs, Luciana; Gray, Colin M; Asunda, Paul A
Students' perceptions and reasoning patterns about the ethics of emerging technology Journal Article
In: International Journal of Technology and Design Education, 2022, ISSN: 1573-1804.
Abstract | Links | BibTeX | Tags: Design Education, Ethics and Values
@article{Debs2022-mt,
title = {Students' perceptions and reasoning patterns about the ethics of emerging technology},
author = {Luciana Debs and Colin M Gray and Paul A Asunda},
url = {https://doi.org/10.1007/s10798-021-09719-w},
doi = {10.1007/s10798-021-09719-w},
issn = {1573-1804},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
journal = {International Journal of Technology and Design Education},
abstract = {Discussions around the unethical use of emerging technology have
become increasingly common in our society. Despite previous
research acknowledging the importance of including societal-level
discussions in engineering and technology undergraduate
curricula, there is a lack of research around college students'
understanding of and engagement with the ethics of new and
emerging technology. In this qualitative study, we present the
results from 17 interviews with students from a range of
engineering and technology fields, describing how they reason as
both designers and consumers of new technology. Our goal is to
characterize students' patterns of reasoning about the ethics of
new technology, and, in this paper, we describe how this
reasoning is argued from multiple stakeholder perspectives
(corporations, government, professionals, users and society). Our
findings indicate privacy, security and balance of power as the
most relevant ethical issues to respondents, and that
participants consider several stakeholders in their reasoning,
often shifting among multiple perspectives. Furthermore,
interviewed students often concluded their reasoning by either
resigning themselves to the pervasiveness of technology or by
pushing the liability concerns to one stakeholder while
diminishing the responsibility of others. In each case,
respondents frequently avoided entering societal-level
discussions related to ethical issues of emerging technology. Our
results offer relevant insights that can facilitate further work
related to the research and teaching of ethics to college
students, as well as suggest areas for future research
particularly building upon participants' feelings of resignation
in relation to unethical use of new technology.},
keywords = {Design Education, Ethics and Values},
pubstate = {published},
tppubtype = {article}
}
Discussions around the unethical use of emerging technology have
become increasingly common in our society. Despite previous
research acknowledging the importance of including societal-level
discussions in engineering and technology undergraduate
curricula, there is a lack of research around college students'
understanding of and engagement with the ethics of new and
emerging technology. In this qualitative study, we present the
results from 17 interviews with students from a range of
engineering and technology fields, describing how they reason as
both designers and consumers of new technology. Our goal is to
characterize students' patterns of reasoning about the ethics of
new technology, and, in this paper, we describe how this
reasoning is argued from multiple stakeholder perspectives
(corporations, government, professionals, users and society). Our
findings indicate privacy, security and balance of power as the
most relevant ethical issues to respondents, and that
participants consider several stakeholders in their reasoning,
often shifting among multiple perspectives. Furthermore,
interviewed students often concluded their reasoning by either
resigning themselves to the pervasiveness of technology or by
pushing the liability concerns to one stakeholder while
diminishing the responsibility of others. In each case,
respondents frequently avoided entering societal-level
discussions related to ethical issues of emerging technology. Our
results offer relevant insights that can facilitate further work
related to the research and teaching of ethics to college
students, as well as suggest areas for future research
particularly building upon participants' feelings of resignation
in relation to unethical use of new technology.
become increasingly common in our society. Despite previous
research acknowledging the importance of including societal-level
discussions in engineering and technology undergraduate
curricula, there is a lack of research around college students'
understanding of and engagement with the ethics of new and
emerging technology. In this qualitative study, we present the
results from 17 interviews with students from a range of
engineering and technology fields, describing how they reason as
both designers and consumers of new technology. Our goal is to
characterize students' patterns of reasoning about the ethics of
new technology, and, in this paper, we describe how this
reasoning is argued from multiple stakeholder perspectives
(corporations, government, professionals, users and society). Our
findings indicate privacy, security and balance of power as the
most relevant ethical issues to respondents, and that
participants consider several stakeholders in their reasoning,
often shifting among multiple perspectives. Furthermore,
interviewed students often concluded their reasoning by either
resigning themselves to the pervasiveness of technology or by
pushing the liability concerns to one stakeholder while
diminishing the responsibility of others. In each case,
respondents frequently avoided entering societal-level
discussions related to ethical issues of emerging technology. Our
results offer relevant insights that can facilitate further work
related to the research and teaching of ethics to college
students, as well as suggest areas for future research
particularly building upon participants' feelings of resignation
in relation to unethical use of new technology.
Gray, Colin M
Building an Ethnographic Toolbox: Engaging Analog and Digital Tools in Virtual and Physical Spaces Journal Article
In: TechTrends, vol. 66, no. 1, pp. 56–67, 2022, ISSN: 1559-7075.
Abstract | Links | BibTeX | Tags: Critical Theory, Design Education, Instructional Design, Research Methods
@article{Gray2022-bj,
title = {Building an Ethnographic Toolbox: Engaging Analog and Digital Tools in Virtual and Physical Spaces},
author = {Colin M Gray},
url = {https://doi.org/10.1007/s11528-021-00680-y},
doi = {10.1007/s11528-021-00680-y},
issn = {1559-7075},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
journal = {TechTrends},
volume = {66},
number = {1},
pages = {56--67},
abstract = {Studio pedagogy has been used as a comprehensive approach to
prepare students to practice within their chosen discipline of
design. However, little is known about how students experience
these learning environments, including the interplay of social
and educational experiences that support the development of
expertise and identity. To explore and evaluate this complexity,
I used a critical ethnographic approach to immerse myself for one
year in a physical studio and set of Facebook groups, which in
parallel supported students' learning experience. I describe the
``ethnographic toolbox'' that I built and utilized to inform
interpretations of the physical and virtual learning
environments. This toolbox included analog and digital tools,
along with many forms of sensemaking, archiving, and engagement
with metadata that both structured and enabled my role as an
ethnographer. I describe the set of tools, and use vignettes to
illustrate how these tools were used in physical and virtual
environments.},
keywords = {Critical Theory, Design Education, Instructional Design, Research Methods},
pubstate = {published},
tppubtype = {article}
}
Studio pedagogy has been used as a comprehensive approach to
prepare students to practice within their chosen discipline of
design. However, little is known about how students experience
these learning environments, including the interplay of social
and educational experiences that support the development of
expertise and identity. To explore and evaluate this complexity,
I used a critical ethnographic approach to immerse myself for one
year in a physical studio and set of Facebook groups, which in
parallel supported students' learning experience. I describe the
``ethnographic toolbox'' that I built and utilized to inform
interpretations of the physical and virtual learning
environments. This toolbox included analog and digital tools,
along with many forms of sensemaking, archiving, and engagement
with metadata that both structured and enabled my role as an
ethnographer. I describe the set of tools, and use vignettes to
illustrate how these tools were used in physical and virtual
environments.
prepare students to practice within their chosen discipline of
design. However, little is known about how students experience
these learning environments, including the interplay of social
and educational experiences that support the development of
expertise and identity. To explore and evaluate this complexity,
I used a critical ethnographic approach to immerse myself for one
year in a physical studio and set of Facebook groups, which in
parallel supported students' learning experience. I describe the
``ethnographic toolbox'' that I built and utilized to inform
interpretations of the physical and virtual learning
environments. This toolbox included analog and digital tools,
along with many forms of sensemaking, archiving, and engagement
with metadata that both structured and enabled my role as an
ethnographer. I describe the set of tools, and use vignettes to
illustrate how these tools were used in physical and virtual
environments.
Light, Ann; Gray, Colin M; Lindström, Kristina; Forlano, Laura; Lockton, Dan; Speed, Chris
Designing Transformative Futures Proceedings Article
In: Proceedings of the Design Research Society Conference, Bilbao, Spain, 2022.
Abstract | Links | BibTeX | Tags: Critical Theory, Design Methods, Ethics and Values, Research Methods
@inproceedings{Light2022-cj,
title = {Designing Transformative Futures},
author = {Ann Light and Colin M Gray and Kristina Lindström and Laura Forlano and Dan Lockton and Chris Speed},
url = {http://dx.doi.org/10.21606/drs.2022.896
https://colingray.me/wp-content/uploads/2022/09/2022_Lightetal_DRS_DesigningTransformativeFutures.pdf},
doi = {10.21606/drs.2022.896},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
booktitle = {Proceedings of the Design Research Society Conference},
address = {Bilbao, Spain},
abstract = {What makes the design of futures sufficiently transformative?
Worldwide, people are aware of the need to change and keep
changing to address eco-social challenges and their fall-out in
an age of crises and transitions in climate, biodiversity, and
health. Calls for climate justice and the development of
eco-social sensibilities speak to the need for dynamic and
provisional engagements. Such concerns raise age-old issues of
inequality and colonialist destruction. Our designs carry the
imprint of this current politics, wittingly or unwittingly, into
worlds to come. This conversation asked how might we respond
fluidly to coming uncertainties, questioning our own practices
to sow the seeds of more radical transformation, while
recognizing the structural forces that can limit or temper
opportunities for design activism. It was organized in three
quadrant exercises, which we also reflect upon.},
keywords = {Critical Theory, Design Methods, Ethics and Values, Research Methods},
pubstate = {published},
tppubtype = {inproceedings}
}
What makes the design of futures sufficiently transformative?
Worldwide, people are aware of the need to change and keep
changing to address eco-social challenges and their fall-out in
an age of crises and transitions in climate, biodiversity, and
health. Calls for climate justice and the development of
eco-social sensibilities speak to the need for dynamic and
provisional engagements. Such concerns raise age-old issues of
inequality and colonialist destruction. Our designs carry the
imprint of this current politics, wittingly or unwittingly, into
worlds to come. This conversation asked how might we respond
fluidly to coming uncertainties, questioning our own practices
to sow the seeds of more radical transformation, while
recognizing the structural forces that can limit or temper
opportunities for design activism. It was organized in three
quadrant exercises, which we also reflect upon.
Worldwide, people are aware of the need to change and keep
changing to address eco-social challenges and their fall-out in
an age of crises and transitions in climate, biodiversity, and
health. Calls for climate justice and the development of
eco-social sensibilities speak to the need for dynamic and
provisional engagements. Such concerns raise age-old issues of
inequality and colonialist destruction. Our designs carry the
imprint of this current politics, wittingly or unwittingly, into
worlds to come. This conversation asked how might we respond
fluidly to coming uncertainties, questioning our own practices
to sow the seeds of more radical transformation, while
recognizing the structural forces that can limit or temper
opportunities for design activism. It was organized in three
quadrant exercises, which we also reflect upon.
Gray, Colin M; Huston, Davin; Wolford, Christopher
Iterating Overnight: Using Cardboard to Teach Audio During a Pandemic Journal Article
In: International Journal of Engineering Education, vol. 38, no. 6, pp. 1704–1711, 2022.
Abstract | BibTeX | Tags: Design Theory, Prototyping
@article{Gray2022-mc,
title = {Iterating Overnight: Using Cardboard to Teach Audio During a Pandemic},
author = {Colin M Gray and Davin Huston and Christopher Wolford},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
journal = {International Journal of Engineering Education},
volume = {38},
number = {6},
pages = {1704--1711},
abstract = {Prototyping is a core element of engineering and technology
activity, giving form to design concepts and facilitating
iteration and testing. With the rise of the ``maker movement,''
higher fidelity forms of prototyping have often been privileged,
without deep investigation into prototyping activities that
support materially-focused exploration across different levels of
fidelity. In this paper, we describe how students in an
interdisciplinary undergraduate audio engineering course adapted
to a loss of fabrication equipment and the COVID-19 pandemic,
relying more heavily on cardboard prototypes as they ``iterated
overnight'' at home to realize the design of their loudspeaker.
We analyzed a range of iterative prototypes using a prototyping
framework we operationalized from Lim, Tenenberg, and Stolterman,
describing the filtering and manifestation dimensions across a
range of student projects. We reflect upon the trajectories of
prototyping, considering strengths and weaknesses of different
types of materials in supporting student exploration and the
pedagogical supports that may be needed to encourage this
exploration.},
keywords = {Design Theory, Prototyping},
pubstate = {published},
tppubtype = {article}
}
Prototyping is a core element of engineering and technology
activity, giving form to design concepts and facilitating
iteration and testing. With the rise of the ``maker movement,''
higher fidelity forms of prototyping have often been privileged,
without deep investigation into prototyping activities that
support materially-focused exploration across different levels of
fidelity. In this paper, we describe how students in an
interdisciplinary undergraduate audio engineering course adapted
to a loss of fabrication equipment and the COVID-19 pandemic,
relying more heavily on cardboard prototypes as they ``iterated
overnight'' at home to realize the design of their loudspeaker.
We analyzed a range of iterative prototypes using a prototyping
framework we operationalized from Lim, Tenenberg, and Stolterman,
describing the filtering and manifestation dimensions across a
range of student projects. We reflect upon the trajectories of
prototyping, considering strengths and weaknesses of different
types of materials in supporting student exploration and the
pedagogical supports that may be needed to encourage this
exploration.
activity, giving form to design concepts and facilitating
iteration and testing. With the rise of the ``maker movement,''
higher fidelity forms of prototyping have often been privileged,
without deep investigation into prototyping activities that
support materially-focused exploration across different levels of
fidelity. In this paper, we describe how students in an
interdisciplinary undergraduate audio engineering course adapted
to a loss of fabrication equipment and the COVID-19 pandemic,
relying more heavily on cardboard prototypes as they ``iterated
overnight'' at home to realize the design of their loudspeaker.
We analyzed a range of iterative prototypes using a prototyping
framework we operationalized from Lim, Tenenberg, and Stolterman,
describing the filtering and manifestation dimensions across a
range of student projects. We reflect upon the trajectories of
prototyping, considering strengths and weaknesses of different
types of materials in supporting student exploration and the
pedagogical supports that may be needed to encourage this
exploration.
2021
Di, Zhu; Gray, Colin M; Toombs, Austin L; Liu, Wei
Building a Cross-Cultural UX Design Dual Degree Proceedings Article
In: IASDR 2021: The Ninth Congress of the International Association of Societies of Design Research, 2021.
Abstract | Links | BibTeX | Tags: Cross-Cultural Education, Design Education, HCI Education, Studio Pedagogy, UX Knowledge
@inproceedings{Di2021-wv,
title = {Building a Cross-Cultural UX Design Dual Degree},
author = {Zhu Di and Colin M Gray and Austin L Toombs and Wei Liu},
url = {https://colingray.me/wp-content/uploads/2021/09/2021_Dietal_IASDR_CrossCulturalUXDesignDualDegree.pdf},
year = {2021},
date = {2021-12-01},
urldate = {2021-12-01},
booktitle = {IASDR 2021: The Ninth Congress of the International
Association of Societies of Design Research},
abstract = {User Experience (UX) design has expanded rapidly across a range of industry and educational contexts in the last decade. While the core knowledge and “center” of UX is still emergent and contested, new educational programs to train the next generation of UX designers have begun to outline pedagogical practices and concepts that have relevance to the present and future of UX as a discipline. In this paper, we take a broad view of UX preparation, building on a case study of a global dual degree partnership between programs in the United States and China. We recount our individual experiences of building new programs in UX at the undergraduate and graduate levels, and the process of mapping our curricula to offer a bidirectional dual degree program that launched in 2019.},
keywords = {Cross-Cultural Education, Design Education, HCI Education, Studio Pedagogy, UX Knowledge},
pubstate = {published},
tppubtype = {inproceedings}
}
User Experience (UX) design has expanded rapidly across a range of industry and educational contexts in the last decade. While the core knowledge and “center” of UX is still emergent and contested, new educational programs to train the next generation of UX designers have begun to outline pedagogical practices and concepts that have relevance to the present and future of UX as a discipline. In this paper, we take a broad view of UX preparation, building on a case study of a global dual degree partnership between programs in the United States and China. We recount our individual experiences of building new programs in UX at the undergraduate and graduate levels, and the process of mapping our curricula to offer a bidirectional dual degree program that launched in 2019.
Gray, Colin M
"Scaling Up" and Adapting to Crisis: Shifting a Residential UX Studio Program Online Journal Article
In: Design and Technology Education, 2021.
Abstract | Links | BibTeX | Tags: Critical Pedagogy, Design Education, HCI Education, Studio Pedagogy
@article{Gray2021-oq,
title = {"Scaling Up" and Adapting to Crisis: Shifting a Residential UX Studio Program Online},
author = {Colin M Gray},
url = {https://ojs.lboro.ac.uk/DATE/article/view/2969},
year = {2021},
date = {2021-11-01},
urldate = {2021-11-01},
journal = {Design and Technology Education},
abstract = {Our undergraduate UX program at Purdue University launched in 2016 as one of the first UX-focused undergraduate degree programs in the United States, intentionally designed to support the unique characteristics of a residential, research-intensive, land-grant institution. We designed multiple overlapping studio experiences that formed multiple connections among cohorts, supporting mentorship, cognitive apprenticeship, the construction of social bonds, and reflection on one’s own development as a designer. Our program was experiencing quick growth, with our cohort size growing from 20 students in 2016 to 50 students in 2021. With the onset of pandemic restrictions, the challenges of “scaling up” and the challenges of building a virtual studio pedagogy thus met. Our “hidden curriculum” of peer feedback and tacit learning, critique as a means of socialization and feedback, emancipation of the self, and allowance for identity formation pointed towards studio properties that were central to our pedagogy and needed to be reformulated or rethought. I describe the resulting “dimensions of crisis” that impacted our pedagogy and practice, the new supports for studio learning practices that we designed, and how these changes may lead to lasting changes to our residential program once the restrictions of the pandemic subside.},
keywords = {Critical Pedagogy, Design Education, HCI Education, Studio Pedagogy},
pubstate = {published},
tppubtype = {article}
}
Our undergraduate UX program at Purdue University launched in 2016 as one of the first UX-focused undergraduate degree programs in the United States, intentionally designed to support the unique characteristics of a residential, research-intensive, land-grant institution. We designed multiple overlapping studio experiences that formed multiple connections among cohorts, supporting mentorship, cognitive apprenticeship, the construction of social bonds, and reflection on one’s own development as a designer. Our program was experiencing quick growth, with our cohort size growing from 20 students in 2016 to 50 students in 2021. With the onset of pandemic restrictions, the challenges of “scaling up” and the challenges of building a virtual studio pedagogy thus met. Our “hidden curriculum” of peer feedback and tacit learning, critique as a means of socialization and feedback, emancipation of the self, and allowance for identity formation pointed towards studio properties that were central to our pedagogy and needed to be reformulated or rethought. I describe the resulting “dimensions of crisis” that impacted our pedagogy and practice, the new supports for studio learning practices that we designed, and how these changes may lead to lasting changes to our residential program once the restrictions of the pandemic subside.
Liu, Wei; Lee, Kun-Pyo; Gray, Colin M; Toombs, Austin L; Chen, Kuo-Hsiang; Leifer, Larry
Transdisciplinary Teaching and Learning in UX Design: A Program Review and AR Case Studies Journal Article
In: Applied Sciences, vol. 11, no. 22, pp. 10648, 2021.
Abstract | Links | BibTeX | Tags: Design Education, HCI Education, Transdisciplinary Education
@article{Liu2021-sz,
title = {Transdisciplinary Teaching and Learning in UX Design: A Program Review and AR Case Studies},
author = {Wei Liu and Kun-Pyo Lee and Colin M Gray and Austin L Toombs and Kuo-Hsiang Chen and Larry Leifer},
doi = {10.3390/app112210648},
year = {2021},
date = {2021-11-01},
urldate = {2021-11-01},
journal = {Applied Sciences},
volume = {11},
number = {22},
pages = {10648},
abstract = {Today's user experience (UX) educators and designers can no
longer just focus on creat- ing more usable systems, but must
also rise to the level of strategists, using design thinking and
human--computer interaction (HCI) solutions to improve academic
and business outcomes. Both psychological, designer, and
engineering approaches are adopted in this study. An invited
program review committee met to review progress of the UX program
at the Beijing Normal University (BNUX). They considered issues
and challenges facing the program today, and the steps that it
could make to develop further. During a recent augmented reality
(AR) project on designing future life experience on smart home
and wearables, several experiential concepts and prototypes were
generated to demonstrate HCI and UX research directions. The
committee was impressed by BNUX with its energy, enthusiasm, and
a sense of purpose on practicing transdisciplinary teaching and
learning activities. Recommendations on the current organization
of education, the relation between project-based learning and
research, and opportunities for exposure and visibility are
provided.},
keywords = {Design Education, HCI Education, Transdisciplinary Education},
pubstate = {published},
tppubtype = {article}
}
Today's user experience (UX) educators and designers can no
longer just focus on creat- ing more usable systems, but must
also rise to the level of strategists, using design thinking and
human--computer interaction (HCI) solutions to improve academic
and business outcomes. Both psychological, designer, and
engineering approaches are adopted in this study. An invited
program review committee met to review progress of the UX program
at the Beijing Normal University (BNUX). They considered issues
and challenges facing the program today, and the steps that it
could make to develop further. During a recent augmented reality
(AR) project on designing future life experience on smart home
and wearables, several experiential concepts and prototypes were
generated to demonstrate HCI and UX research directions. The
committee was impressed by BNUX with its energy, enthusiasm, and
a sense of purpose on practicing transdisciplinary teaching and
learning activities. Recommendations on the current organization
of education, the relation between project-based learning and
research, and opportunities for exposure and visibility are
provided.
longer just focus on creat- ing more usable systems, but must
also rise to the level of strategists, using design thinking and
human--computer interaction (HCI) solutions to improve academic
and business outcomes. Both psychological, designer, and
engineering approaches are adopted in this study. An invited
program review committee met to review progress of the UX program
at the Beijing Normal University (BNUX). They considered issues
and challenges facing the program today, and the steps that it
could make to develop further. During a recent augmented reality
(AR) project on designing future life experience on smart home
and wearables, several experiential concepts and prototypes were
generated to demonstrate HCI and UX research directions. The
committee was impressed by BNUX with its energy, enthusiasm, and
a sense of purpose on practicing transdisciplinary teaching and
learning activities. Recommendations on the current organization
of education, the relation between project-based learning and
research, and opportunities for exposure and visibility are
provided.
Liu, Wei; Lee, Kun-Pyo; Gray, Colin M; Toombs, Austin L; Chen, Kuo-Hsiang; Leifer, Larry
Transdisciplinary Teaching and Learning in UX Design: A Program Review and AR Case Studies Journal Article
In: Äpplied Sciences, vol. 11, no. 22, pp. 10648, 2021.
Abstract | Links | BibTeX | Tags: Cross-Cultural Education, Design Education, UX Knowledge
@article{Liu2021-szb,
title = {Transdisciplinary Teaching and Learning in UX Design: A Program Review and AR Case Studies},
author = {Wei Liu and Kun-Pyo Lee and Colin M Gray and Austin L Toombs and Kuo-Hsiang Chen and Larry Leifer},
url = {https://www.mdpi.com/journal/applsci},
doi = {10.3390/app112210648},
year = {2021},
date = {2021-11-01},
urldate = {2021-11-01},
journal = {Äpplied Sciences},
volume = {11},
number = {22},
pages = {10648},
abstract = {Today's user experience (UX) educators and designers can no
longer just focus on creat- ing more usable systems, but must
also rise to the level of strategists, using design thinking and
human--computer interaction (HCI) solutions to improve academic
and business outcomes. Both psychological, designer, and
engineering approaches are adopted in this study. An invited
program review committee met to review progress of the UX program
at the Beijing Normal University (BNUX). They considered issues
and challenges facing the program today, and the steps that it
could make to develop further. During a recent augmented reality
(AR) project on designing future life experience on smart home
and wearables, several experiential concepts and prototypes were
generated to demonstrate HCI and UX research directions. The
committee was impressed by BNUX with its energy, enthusiasm, and
a sense of purpose on practicing transdisciplinary teaching and
learning activities. Recommendations on the current organization
of education, the relation between project-based learning and
research, and opportunities for exposure and visibility are
provided.},
keywords = {Cross-Cultural Education, Design Education, UX Knowledge},
pubstate = {published},
tppubtype = {article}
}
Today's user experience (UX) educators and designers can no
longer just focus on creat- ing more usable systems, but must
also rise to the level of strategists, using design thinking and
human--computer interaction (HCI) solutions to improve academic
and business outcomes. Both psychological, designer, and
engineering approaches are adopted in this study. An invited
program review committee met to review progress of the UX program
at the Beijing Normal University (BNUX). They considered issues
and challenges facing the program today, and the steps that it
could make to develop further. During a recent augmented reality
(AR) project on designing future life experience on smart home
and wearables, several experiential concepts and prototypes were
generated to demonstrate HCI and UX research directions. The
committee was impressed by BNUX with its energy, enthusiasm, and
a sense of purpose on practicing transdisciplinary teaching and
learning activities. Recommendations on the current organization
of education, the relation between project-based learning and
research, and opportunities for exposure and visibility are
provided.
longer just focus on creat- ing more usable systems, but must
also rise to the level of strategists, using design thinking and
human--computer interaction (HCI) solutions to improve academic
and business outcomes. Both psychological, designer, and
engineering approaches are adopted in this study. An invited
program review committee met to review progress of the UX program
at the Beijing Normal University (BNUX). They considered issues
and challenges facing the program today, and the steps that it
could make to develop further. During a recent augmented reality
(AR) project on designing future life experience on smart home
and wearables, several experiential concepts and prototypes were
generated to demonstrate HCI and UX research directions. The
committee was impressed by BNUX with its energy, enthusiasm, and
a sense of purpose on practicing transdisciplinary teaching and
learning activities. Recommendations on the current organization
of education, the relation between project-based learning and
research, and opportunities for exposure and visibility are
provided.
Gray, Colin M; Chen, Jingle; Chivukula, Shruthi Sai; Qu, Liyang
End User Accounts of Dark Patterns as Felt Manipulation Journal Article
In: Proceedings of the ACM on Human-Computer Interaction, vol. 5, no. CSCW2, pp. Article 372, 2021.
Abstract | Links | BibTeX | Tags: Asshole Design, Dark Patterns, Ethics and Values
@article{Gray2021b,
title = {End User Accounts of Dark Patterns as Felt Manipulation},
author = {Colin M Gray and Jingle Chen and Shruthi Sai Chivukula and Liyang Qu},
url = {https://doi.org/10.1145/3479516},
year = {2021},
date = {2021-10-21},
urldate = {2021-10-21},
journal = {Proceedings of the ACM on Human-Computer Interaction},
volume = {5},
number = {CSCW2},
pages = {Article 372},
abstract = {Manipulation defines many of our experiences as a consumer,
including subtle nudges and overt advertising campaigns that
seek to gain our attention and money. With the advent of
digital services that can continuously optimize online
experiences to favor stakeholder requirements, increasingly
designers and developers make use of "dark
patterns"—forms of manipulation that prey on human
psychology—to encourage certain behaviors and discourage
others in ways that present unequal value to the end user.
In this paper, we provide an account of end user perceptions
of manipulation that builds on and extends notions of dark
patterns. We report on the results of a survey of users conducted in English and Mandarin Chinese (n=169), including
follow-up interviews from nine survey respondents. We used a
card sorting method to support thematic analysis of
responses from each cultural context, identifying both
qualitatively-supported insights to describe end users' felt
experiences of manipulative products, and a continuum of
manipulation. We further support this analysis through a
quantitative analysis of survey results and the presentation
of vignettes from the interviews. We conclude with
implications for future research, considerations for public
policy, and guidance on how to further empower and give
users autonomy in their experiences with digital services.},
keywords = {Asshole Design, Dark Patterns, Ethics and Values},
pubstate = {published},
tppubtype = {article}
}
Manipulation defines many of our experiences as a consumer,
including subtle nudges and overt advertising campaigns that
seek to gain our attention and money. With the advent of
digital services that can continuously optimize online
experiences to favor stakeholder requirements, increasingly
designers and developers make use of "dark
patterns"—forms of manipulation that prey on human
psychology—to encourage certain behaviors and discourage
others in ways that present unequal value to the end user.
In this paper, we provide an account of end user perceptions
of manipulation that builds on and extends notions of dark
patterns. We report on the results of a survey of users conducted in English and Mandarin Chinese (n=169), including
follow-up interviews from nine survey respondents. We used a
card sorting method to support thematic analysis of
responses from each cultural context, identifying both
qualitatively-supported insights to describe end users' felt
experiences of manipulative products, and a continuum of
manipulation. We further support this analysis through a
quantitative analysis of survey results and the presentation
of vignettes from the interviews. We conclude with
implications for future research, considerations for public
policy, and guidance on how to further empower and give
users autonomy in their experiences with digital services.
including subtle nudges and overt advertising campaigns that
seek to gain our attention and money. With the advent of
digital services that can continuously optimize online
experiences to favor stakeholder requirements, increasingly
designers and developers make use of "dark
patterns"—forms of manipulation that prey on human
psychology—to encourage certain behaviors and discourage
others in ways that present unequal value to the end user.
In this paper, we provide an account of end user perceptions
of manipulation that builds on and extends notions of dark
patterns. We report on the results of a survey of users conducted in English and Mandarin Chinese (n=169), including
follow-up interviews from nine survey respondents. We used a
card sorting method to support thematic analysis of
responses from each cultural context, identifying both
qualitatively-supported insights to describe end users' felt
experiences of manipulative products, and a continuum of
manipulation. We further support this analysis through a
quantitative analysis of survey results and the presentation
of vignettes from the interviews. We conclude with
implications for future research, considerations for public
policy, and guidance on how to further empower and give
users autonomy in their experiences with digital services.
Allred, Alyse Marie; Gray, Colin M
"Be Gay, Do Crimes": The Co-Production and Activist Potential of Contemporary Fanzines Journal Article
In: Proceedings of the ACM on Human-Computer Interaction, vol. 5, no. CSCW2, 2021.
@article{Allred2021-fz,
title = {"Be Gay, Do Crimes": The Co-Production and Activist Potential of Contemporary Fanzines},
author = {Alyse Marie Allred and Colin M Gray},
url = {http://dx.doi.org/10.1145/3479520},
doi = {10.1145/3479520},
year = {2021},
date = {2021-10-01},
urldate = {2021-10-01},
journal = {Proceedings of the ACM on Human-Computer Interaction},
volume = {5},
number = {CSCW2},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Li, Ziqing; Gray, Colin M; Toombs, Austin L; McDonald, Kevin; Marinovic, Lukas; Liu, Wei
Cross-Cultural UX Pedagogy: A China–US Case Study Proceedings Article
In: LearnxDesign: The 6th International Conference for Design Education Researchers, Jinan, China, 2021.
Abstract | Links | BibTeX | Tags: Cross-Cultural Education, Design Education, Instructional Design, Transdisciplinary Education
@inproceedings{Li2021-pm,
title = {Cross-Cultural UX Pedagogy: A China–US Case Study},
author = {Ziqing Li and Colin M Gray and Austin L Toombs and Kevin McDonald and Lukas Marinovic and Wei Liu},
url = {https://colingray.me/wp-content/uploads/2021/06/2021_Lietal_LxD_CrossCulturalUXPedagogy.pdf},
year = {2021},
date = {2021-09-01},
urldate = {2021-09-01},
booktitle = {LearnxDesign: The 6th International Conference for Design
Education Researchers},
address = {Jinan, China},
institution = {Shandong University of Art and Design},
abstract = {The recent emergence of new undergraduate and graduate design
programs with a focus specific to User Experience (UX) offers
new opportunities to engage with the complexity of these
educational practices. In this paper, we report on a series of
ten interviews with students and faculty to describe
cross-cultural connections between two UX-focused programs,
one in China and one in the United States. Our study includes
the perspectives of students who engaged in intercultural UX
experiences, as well as the perspectives of the faculty who
designed those student experiences through an intercultural
partnership. We report on how each program was created,
developed, and iterated upon, describing program goals and
student experiences across both pro-grams from student and
instructor perspectives. We demonstrate the complexity of UX
educational experiences on an international scale, concluding
with opportunities for intercultural engagement and the
potential for links among education, profession, culture, and
pedagogy.},
keywords = {Cross-Cultural Education, Design Education, Instructional Design, Transdisciplinary Education},
pubstate = {published},
tppubtype = {inproceedings}
}
The recent emergence of new undergraduate and graduate design
programs with a focus specific to User Experience (UX) offers
new opportunities to engage with the complexity of these
educational practices. In this paper, we report on a series of
ten interviews with students and faculty to describe
cross-cultural connections between two UX-focused programs,
one in China and one in the United States. Our study includes
the perspectives of students who engaged in intercultural UX
experiences, as well as the perspectives of the faculty who
designed those student experiences through an intercultural
partnership. We report on how each program was created,
developed, and iterated upon, describing program goals and
student experiences across both pro-grams from student and
instructor perspectives. We demonstrate the complexity of UX
educational experiences on an international scale, concluding
with opportunities for intercultural engagement and the
potential for links among education, profession, culture, and
pedagogy.
programs with a focus specific to User Experience (UX) offers
new opportunities to engage with the complexity of these
educational practices. In this paper, we report on a series of
ten interviews with students and faculty to describe
cross-cultural connections between two UX-focused programs,
one in China and one in the United States. Our study includes
the perspectives of students who engaged in intercultural UX
experiences, as well as the perspectives of the faculty who
designed those student experiences through an intercultural
partnership. We report on how each program was created,
developed, and iterated upon, describing program goals and
student experiences across both pro-grams from student and
instructor perspectives. We demonstrate the complexity of UX
educational experiences on an international scale, concluding
with opportunities for intercultural engagement and the
potential for links among education, profession, culture, and
pedagogy.
Gray, Colin M; Chivukula, Shruthi Sai; Melkey, Kassandra; Manocha, Rhea
Understanding “Dark” Design Roles in Computing Education Proceedings Article
In: ICER'21: Proceedings of the 14th ACM Conference on International Computing Education Research, 2021.
Abstract | Links | BibTeX | Tags: Dark Patterns, Design Education, Ethics and Values
@inproceedings{Gray2021b,
title = {Understanding “Dark” Design Roles in Computing Education},
author = {Colin M Gray and Shruthi Sai Chivukula and Kassandra Melkey and Rhea Manocha},
url = {https://doi.org/10.1145/3446871.3469754},
year = {2021},
date = {2021-08-19},
urldate = {2021-08-19},
booktitle = {ICER'21: Proceedings of the 14th ACM Conference on International Computing Education Research},
abstract = {In conjunction with the increasing ubiquity of technology,
computing educators have identified the need for pedagogical
engagement with ethical awareness and moral reasoning. Typical
approaches to incorporating ethics in computing curricula have
focused primarily on abstract methods, principles, or paradigms
of ethical reasoning, with relatively little focus on examining
and developing students' pragmatic awareness of ethics as
grounded in their everyday work practices. In this paper, we
identify and describe computing students' negotiation of values
as they engage in authentic design problems through a lab
protocol study. We collected data from four groups of three
students each, with each group including participants from
either undergraduate User Experience Design students, Industrial
Engineering students, or a mix of both. We used a thematic
analysis approach to identify the roles that students took on to
address the design prompt. Through our analysis, we found that
the students took on a variety of ``dark'' roles that resulted
in manipulation of the user and prioritization of stakeholder
needs over user needs, with a focus either on building solutions
or building rationale for design decisions. We found these roles
to actively propagate through design discourses, impacting other
designers in ways that frequently reinforced unethical decision
making. Even when students were aware of ethical concerns based
on their educational training, this awareness did not
consistently result in ethically-sound decisions. These findings
indicate the need for additional ethical supports to inform
everyday computing practice, including means of actively
identifying and balancing negative societal impacts of design
decisions. The roles we have identified may productively support
the development of pragmatically-focused ethical training in
computing education, while adding more precision to future
analysis of computing student discourses and outputs.},
keywords = {Dark Patterns, Design Education, Ethics and Values},
pubstate = {published},
tppubtype = {inproceedings}
}
In conjunction with the increasing ubiquity of technology,
computing educators have identified the need for pedagogical
engagement with ethical awareness and moral reasoning. Typical
approaches to incorporating ethics in computing curricula have
focused primarily on abstract methods, principles, or paradigms
of ethical reasoning, with relatively little focus on examining
and developing students' pragmatic awareness of ethics as
grounded in their everyday work practices. In this paper, we
identify and describe computing students' negotiation of values
as they engage in authentic design problems through a lab
protocol study. We collected data from four groups of three
students each, with each group including participants from
either undergraduate User Experience Design students, Industrial
Engineering students, or a mix of both. We used a thematic
analysis approach to identify the roles that students took on to
address the design prompt. Through our analysis, we found that
the students took on a variety of ``dark'' roles that resulted
in manipulation of the user and prioritization of stakeholder
needs over user needs, with a focus either on building solutions
or building rationale for design decisions. We found these roles
to actively propagate through design discourses, impacting other
designers in ways that frequently reinforced unethical decision
making. Even when students were aware of ethical concerns based
on their educational training, this awareness did not
consistently result in ethically-sound decisions. These findings
indicate the need for additional ethical supports to inform
everyday computing practice, including means of actively
identifying and balancing negative societal impacts of design
decisions. The roles we have identified may productively support
the development of pragmatically-focused ethical training in
computing education, while adding more precision to future
analysis of computing student discourses and outputs.
computing educators have identified the need for pedagogical
engagement with ethical awareness and moral reasoning. Typical
approaches to incorporating ethics in computing curricula have
focused primarily on abstract methods, principles, or paradigms
of ethical reasoning, with relatively little focus on examining
and developing students' pragmatic awareness of ethics as
grounded in their everyday work practices. In this paper, we
identify and describe computing students' negotiation of values
as they engage in authentic design problems through a lab
protocol study. We collected data from four groups of three
students each, with each group including participants from
either undergraduate User Experience Design students, Industrial
Engineering students, or a mix of both. We used a thematic
analysis approach to identify the roles that students took on to
address the design prompt. Through our analysis, we found that
the students took on a variety of ``dark'' roles that resulted
in manipulation of the user and prioritization of stakeholder
needs over user needs, with a focus either on building solutions
or building rationale for design decisions. We found these roles
to actively propagate through design discourses, impacting other
designers in ways that frequently reinforced unethical decision
making. Even when students were aware of ethical concerns based
on their educational training, this awareness did not
consistently result in ethically-sound decisions. These findings
indicate the need for additional ethical supports to inform
everyday computing practice, including means of actively
identifying and balancing negative societal impacts of design
decisions. The roles we have identified may productively support
the development of pragmatically-focused ethical training in
computing education, while adding more precision to future
analysis of computing student discourses and outputs.
Goffe, Louis; Chivukula, Shruthi Sai; Bowyer, Alex; Bowen, Simon; Toombs, Austin L; Gray, Colin M
Appetite for disruption: Designing human-centred augmentations to an online food ordering platform Proceedings Article
In: BCS Learning & Development, 2021.
@inproceedings{Goffe2021-rx,
title = {Appetite for disruption: Designing human-centred augmentations to an online food ordering platform},
author = {Louis Goffe and Shruthi Sai Chivukula and Alex Bowyer and Simon Bowen and Austin L Toombs and Colin M Gray},
url = {https://scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2021.16},
doi = {10.14236/ewic/hci2021.16},
year = {2021},
date = {2021-07-01},
urldate = {2021-07-01},
publisher = {BCS Learning & Development},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Gray, Colin M; Santos, Cristiana; Bielova, Nataliia; Toth, Michael; Clifford, Damian
Dark Patterns and the Legal Requirements of Consent Banners: An Interaction Criticism Perspective Honorable Mention Proceedings Article
In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 2021.
Abstract | Links | BibTeX | Tags: Dark Patterns, Ethics and Values, Legal and Policy Perspectives
@inproceedings{Gray2021,
title = {Dark Patterns and the Legal Requirements of Consent Banners: An Interaction Criticism Perspective},
author = {Colin M Gray and Cristiana Santos and Nataliia Bielova and Michael Toth and Damian Clifford},
url = {http://arxiv.org/abs/2009.10194},
doi = {10.1145/3411764.3445779},
year = {2021},
date = {2021-05-01},
urldate = {2021-05-01},
booktitle = {Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems},
abstract = {User engagement with data privacy and security through consent banners has become a ubiquitous part of interacting with internet services. While previous work has addressed consent banners from either interaction design, legal, and ethics-focused perspectives, little research addresses the connections among multiple disciplinary approaches, including tensions and opportunities that transcend disciplinary boundaries. In this paper, we draw together perspectives and commentary from HCI, design, privacy and data protection, and legal research communities, using the language and strategies of "dark patterns" to perform an interaction criticism reading of three different types of consent banners. Our analysis builds upon designer, interface, user, and social context lenses to raise tensions and synergies that arise together in complex, contingent, and conflicting ways in the act of designing consent banners. We conclude with opportunities for transdisciplinary dialogue across legal, ethical, computer science, and interactive systems scholarship to translate matters of ethical concern into public policy.},
keywords = {Dark Patterns, Ethics and Values, Legal and Policy Perspectives},
pubstate = {published},
tppubtype = {inproceedings}
}
User engagement with data privacy and security through consent banners has become a ubiquitous part of interacting with internet services. While previous work has addressed consent banners from either interaction design, legal, and ethics-focused perspectives, little research addresses the connections among multiple disciplinary approaches, including tensions and opportunities that transcend disciplinary boundaries. In this paper, we draw together perspectives and commentary from HCI, design, privacy and data protection, and legal research communities, using the language and strategies of "dark patterns" to perform an interaction criticism reading of three different types of consent banners. Our analysis builds upon designer, interface, user, and social context lenses to raise tensions and synergies that arise together in complex, contingent, and conflicting ways in the act of designing consent banners. We conclude with opportunities for transdisciplinary dialogue across legal, ethical, computer science, and interactive systems scholarship to translate matters of ethical concern into public policy.
Chivukula, Shruthi Sai; Hasib, Aiza; Li, Ziqing; Chen, Jingle; Gray, Colin M
Identity Claims that Underlie Ethical Awareness and Action Proceedings Article
In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 2021.
Abstract | Links | BibTeX | Tags: Critical Theory, Ethics and Values, Practice-Led Research
@inproceedings{Chivukula2021-oj,
title = {Identity Claims that Underlie Ethical Awareness and Action},
author = {Shruthi Sai Chivukula and Aiza Hasib and Ziqing Li and Jingle Chen and Colin M Gray},
url = {https://colingray.me/wp-content/uploads/2021/01/2021_Chivukulaetal_CHI_IdentityClaimsEthicalAwarenessAction.pdf},
doi = {10.1145/3411764.3445375},
year = {2021},
date = {2021-05-01},
booktitle = {Proceedings of the 2021 CHI Conference on Human Factors in
Computing Systems},
series = {CHI'21},
abstract = {HCI and STS researchers have previously described the ethical
complexity of practice, drawing together aspects of
organizational complexity, design knowledge, and ethical
frameworks. Building on this work, we investigate the identity
claims and beliefs that impact practitioners' ability to
recognize and act upon ethical concerns in a range of
technology-focused disciplines. In this paper, we report results
from an interview study with 12 practitioners, identifying and
describing their identity claims related to ethical awareness
and action. We conducted a critically-focused thematic analysis
to identify eight distinct claims representing roles relating to
learning, educating, following policies, feeling a sense of
responsibility, being a member of a profession, a translator, an
activist, and deliberative. Based on our findings, we
demonstrate how the claims foreground building competence in
relation to ethical practice. We highlight the dynamic interplay
among these claims and point towards implications for identity
work in socio-technical contexts.},
keywords = {Critical Theory, Ethics and Values, Practice-Led Research},
pubstate = {published},
tppubtype = {inproceedings}
}
HCI and STS researchers have previously described the ethical
complexity of practice, drawing together aspects of
organizational complexity, design knowledge, and ethical
frameworks. Building on this work, we investigate the identity
claims and beliefs that impact practitioners' ability to
recognize and act upon ethical concerns in a range of
technology-focused disciplines. In this paper, we report results
from an interview study with 12 practitioners, identifying and
describing their identity claims related to ethical awareness
and action. We conducted a critically-focused thematic analysis
to identify eight distinct claims representing roles relating to
learning, educating, following policies, feeling a sense of
responsibility, being a member of a profession, a translator, an
activist, and deliberative. Based on our findings, we
demonstrate how the claims foreground building competence in
relation to ethical practice. We highlight the dynamic interplay
among these claims and point towards implications for identity
work in socio-technical contexts.
complexity of practice, drawing together aspects of
organizational complexity, design knowledge, and ethical
frameworks. Building on this work, we investigate the identity
claims and beliefs that impact practitioners' ability to
recognize and act upon ethical concerns in a range of
technology-focused disciplines. In this paper, we report results
from an interview study with 12 practitioners, identifying and
describing their identity claims related to ethical awareness
and action. We conducted a critically-focused thematic analysis
to identify eight distinct claims representing roles relating to
learning, educating, following policies, feeling a sense of
responsibility, being a member of a profession, a translator, an
activist, and deliberative. Based on our findings, we
demonstrate how the claims foreground building competence in
relation to ethical practice. We highlight the dynamic interplay
among these claims and point towards implications for identity
work in socio-technical contexts.
Gray, Colin M; Chivukula, Shruthi Sai
"That's dastardly ingenious": Ethical Argumentation Strategies on Reddit Journal Article
In: Proceedings of the ACM on Human-Computer Interaction, vol. 5, no. CSCW1, 2021.
Abstract | Links | BibTeX | Tags: Ethics and Values, Reddit, Social Media
@article{Gray2021-xj,
title = {"That's dastardly ingenious": Ethical Argumentation Strategies on Reddit},
author = {Colin M Gray and Shruthi Sai Chivukula},
url = {https://colingray.me/wp-content/uploads/2021/02/2021_GrayChivukula_CSCW_EthicalArgumentation.pdf},
doi = {10.1145/3449144},
year = {2021},
date = {2021-04-01},
journal = {Proceedings of the ACM on Human-Computer Interaction},
volume = {5},
number = {CSCW1},
abstract = {Scholars have previously described how online communities engage
in particular discourses and forms of argumentation. In parallel,
HCI and STS researchers have described discourses surrounding
ethics and values and their role in shaping design processes and
outcomes. However, little work has addressed the intersection of
ethical concern and the discourses of non-expert users. In this
paper, we describe the argumentation strategies used by Redditors
on the subreddit `r/assholedesign' as they discuss ethically
problematic design artifacts. We used content and sequence
analysis methods to identify the building blocks of ethical
argumentation in this online community, including ethical
positioning when raising issues of concern, identification of
potential remedies to the original design artifact or issues of
concern, and means of extending or negating these elements.
Through this analysis, we reveal the breadth of ethical
argumentation strategies used ``in-the-wild'' by non-experts,
resulting in an increased awareness of the capacity of community
members to engage in ``everyday ethics'' regardless of specific
ethics training. We describe future opportunities to connect
these ethical argumentation strategies with design practices,
education, and methods.},
keywords = {Ethics and Values, Reddit, Social Media},
pubstate = {published},
tppubtype = {article}
}
Scholars have previously described how online communities engage
in particular discourses and forms of argumentation. In parallel,
HCI and STS researchers have described discourses surrounding
ethics and values and their role in shaping design processes and
outcomes. However, little work has addressed the intersection of
ethical concern and the discourses of non-expert users. In this
paper, we describe the argumentation strategies used by Redditors
on the subreddit `r/assholedesign' as they discuss ethically
problematic design artifacts. We used content and sequence
analysis methods to identify the building blocks of ethical
argumentation in this online community, including ethical
positioning when raising issues of concern, identification of
potential remedies to the original design artifact or issues of
concern, and means of extending or negating these elements.
Through this analysis, we reveal the breadth of ethical
argumentation strategies used ``in-the-wild'' by non-experts,
resulting in an increased awareness of the capacity of community
members to engage in ``everyday ethics'' regardless of specific
ethics training. We describe future opportunities to connect
these ethical argumentation strategies with design practices,
education, and methods.
in particular discourses and forms of argumentation. In parallel,
HCI and STS researchers have described discourses surrounding
ethics and values and their role in shaping design processes and
outcomes. However, little work has addressed the intersection of
ethical concern and the discourses of non-expert users. In this
paper, we describe the argumentation strategies used by Redditors
on the subreddit `r/assholedesign' as they discuss ethically
problematic design artifacts. We used content and sequence
analysis methods to identify the building blocks of ethical
argumentation in this online community, including ethical
positioning when raising issues of concern, identification of
potential remedies to the original design artifact or issues of
concern, and means of extending or negating these elements.
Through this analysis, we reveal the breadth of ethical
argumentation strategies used ``in-the-wild'' by non-experts,
resulting in an increased awareness of the capacity of community
members to engage in ``everyday ethics'' regardless of specific
ethics training. We describe future opportunities to connect
these ethical argumentation strategies with design practices,
education, and methods.
Chivukula, Shruthi Sai; Li, Ziqing; Pivonka, Anne C; Chen, Jingning; Gray, Colin M
Surveying the Landscape of Ethics-Focused Design Methods Unpublished Forthcoming
Forthcoming.
Abstract | Links | BibTeX | Tags: Design Methods, Ethics and Values, UX Knowledge
@unpublished{Chivukula2021-xk,
title = {Surveying the Landscape of Ethics-Focused Design Methods},
author = {Shruthi Sai Chivukula and Ziqing Li and Anne C Pivonka and Jingning Chen and Colin M Gray},
url = {http://arxiv.org/abs/2102.08909},
year = {2021},
date = {2021-02-11},
abstract = {Over the past decade, HCI researchers, design researchers, and practitioners have increasingly addressed ethics-focused issues through a range of theoretical, methodological and pragmatic contributions to the field. While many forms of design knowledge have been proposed and described, we focus explicitly on knowledge that has been codified as "methods," which we define as any supports for everyday work practices of designers. In this paper, we identify, analyze, and map a collection of 63 existing ethics-focused methods intentionally designed for ethical impact. We present a content analysis, providing a descriptive record of how they operationalize ethics, their intended audience or context of use, their "core" or "script," and the means by which these methods are formulated, articulated, and languaged. Building on these results, we provide an initial definition of ethics-focused methods, identifying potential opportunities for the development of future methods to support design practice and research.},
keywords = {Design Methods, Ethics and Values, UX Knowledge},
pubstate = {forthcoming},
tppubtype = {unpublished}
}
Over the past decade, HCI researchers, design researchers, and practitioners have increasingly addressed ethics-focused issues through a range of theoretical, methodological and pragmatic contributions to the field. While many forms of design knowledge have been proposed and described, we focus explicitly on knowledge that has been codified as "methods," which we define as any supports for everyday work practices of designers. In this paper, we identify, analyze, and map a collection of 63 existing ethics-focused methods intentionally designed for ethical impact. We present a content analysis, providing a descriptive record of how they operationalize ethics, their intended audience or context of use, their "core" or "script," and the means by which these methods are formulated, articulated, and languaged. Building on these results, we provide an initial definition of ethics-focused methods, identifying potential opportunities for the development of future methods to support design practice and research.
Gray, Colin M
"Supervising Women Workers": The Rise of Instructional Training Films (1944) Book Chapter
In: Boling, Elizabeth; Gray, Colin M; Howard, Craig; Baaki, John (Ed.): Historical Instructional Design Cases: ID Knowledge in Context and Practice, Routledge, 2021.
Abstract | BibTeX | Tags: Design Case, Instructional Design
@inbook{Gray2020-gb,
title = {"Supervising Women Workers": The Rise of Instructional Training Films (1944)},
author = {Colin M Gray},
editor = {Elizabeth Boling and Colin M Gray and Craig Howard and John Baaki},
year = {2021},
date = {2021-01-01},
booktitle = {Historical Instructional Design Cases: ID Knowledge in Context
and Practice},
publisher = {Routledge},
abstract = {In the early 1940s, large portions of the world were at war.
Women rapidly joined the workforce in large and unprecedented
numbers, which required different approaches to management that
took into account the role of gender, experience, and social
expectations. In this chapter, I analyze ``Supervising Women
Workers,'' an eleven-minute instructional film created during
World War II to train front-line managers to address the shift
in the composition of the workforce. The chapter focuses on a
description of the instructional and film content and its
relevance to social norms, human performance challenges, and
assumptions of gendered capabilities and norms. The role of the
film style, production design, and design concerns related to
the film are considered.},
keywords = {Design Case, Instructional Design},
pubstate = {published},
tppubtype = {inbook}
}
In the early 1940s, large portions of the world were at war.
Women rapidly joined the workforce in large and unprecedented
numbers, which required different approaches to management that
took into account the role of gender, experience, and social
expectations. In this chapter, I analyze ``Supervising Women
Workers,'' an eleven-minute instructional film created during
World War II to train front-line managers to address the shift
in the composition of the workforce. The chapter focuses on a
description of the instructional and film content and its
relevance to social norms, human performance challenges, and
assumptions of gendered capabilities and norms. The role of the
film style, production design, and design concerns related to
the film are considered.
Women rapidly joined the workforce in large and unprecedented
numbers, which required different approaches to management that
took into account the role of gender, experience, and social
expectations. In this chapter, I analyze ``Supervising Women
Workers,'' an eleven-minute instructional film created during
World War II to train front-line managers to address the shift
in the composition of the workforce. The chapter focuses on a
description of the instructional and film content and its
relevance to social norms, human performance challenges, and
assumptions of gendered capabilities and norms. The role of the
film style, production design, and design concerns related to
the film are considered.